CJdropshipping , 3,963 reviews
10/10!! Props to the company and to the team.
And my Agent Sveta! Without them i wouldn't made it. <3
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i use cjDropshipping daily and am extremely satisfied with the customer service. I must highlight the performance of Wendy Yuan at this point. She is always helpful and very fast in her work. Fortunately there are employees like her
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I should have heeded the warnings in the reviews and stayed away from CJ, they are unprofessional and rarely answer questions in a respectable time frame. My store hasn't even launched yet and unfortunately for me, I put all my eggs in one basket, wasting my time with CJ as a drop shipping source. Almost ALL their products have no descriptions, no material information for jewelry, and when I ask for the details, I get no reply, or half the information requested. I can't understand all these 5 star reviews, but as one reviewer here said, they ask that you give them a good review. Check TrustPilot, same thing there. This company should be thoroughly investigated before using them. I lost almost two months of my time and fees for a description writing app and the cost of Shopify's plan. Time to find a reputable drop shipping source, if that's even possible. I did not do my due diligence and I'm paying the price, do yours and stay away from CJ. Update: To respond, I did give you several products to get descriptions for, at minimum what materials and size etc. and I never get a reply. The problem is, according to one of your agents who replied to me by email, you have nothing to do with the suppliers and they put the information up. I find it strange then that I can't contact the supplier directly, I can only contact CJ, why is that? I have about 80 products, do you want a list and you can give me details for each one?
We are extremely sorry for the unhappy experience and we take this seriously, Can you tell us what product is the problem?
Best service, thanks to Ada Qiu for explaining and answering my questions, it helped me to improve my shop
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Just had a very nice and productive chat with Remi. Super friendly, helpfull & professional. Helped to solve my issue within 5 min... literally... Both thumbs up for the great service!
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Great Customer Service provided by Yuki - Super friendly and always getting back to me with quick and very usefull answers :)
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i just talked with jacob zhao from cj. he is very nice and help solved the problem that i have. its a very good platform to use. thank you very much.
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Great app, much better than oberlo.... super helpful 24/7 staff available. cheers to Jessie Xie for making the process super easy!
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Good service! I was helped by Joyce who answered my questions. Joyce answered multiple questions that i had.
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if there were 10 stars for rating i would rate diana chen 11 stars for being always there everytime i had something unclear Keep it up diana
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