Reviews (9,635)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.
Refine
-
By rating
I am new at Shopify with CJ dropshipping totally don’t know what to do after customer placed an order, and live chat with Rebecca , she is very very helpful 200% . So now processing my first order to customer really appreciated. Thanks again
CJ is easy to use. When your stuck on something you can ask the agent for help. My agent Vita helped me a lot. The response is very quick. Happy to have her.
Such a good experience. great customer service from CJ especially from agent supporting me. Highly recommed
The customer care is just mind blowing. Eileen helped me get through my questions pretty easily. I hope CJ always supports it's clients. It is a wonderful experience to make you guys my supplier.
CJ provides a great fulfillment service and they are vey reliable and have great customer service especially for those who are new to the platform.
July Chan had helped me with some issues I was having with an order and she did an amazing job assisting me in a timely manner and also a very kind person, Great Job.
CJ Overall is great and very beginner friendly.
As a sceptic beginner, CJ has made things easy for me. Karen Jiang at customer support helped me beautifully and in an understanding manner, as well as Mango Fu.
All staff members of the customer support team are always quick and accurate with the advise and help.
Thank you! Looking forward to a long journey with you guys!
I have a really good overall experience with CJ support. They are very quick and you can solve any problem in minutes. I would like to give a special shout out to my agent Bonnie who is very professional and quick.
One of the best supporter is Niky! she helped us alot and really did an amazing job! top company and really fast help and shipping. i love it and recommend it 100%! thank you very much Niky for all your hard work you put in!!
I am truly satisfied with my experience with CJ. I ordered several products and was impressed by the quality and variety of items. The delivery was swift and on time, just as promised. Moreover, I must emphasize the excellent support provided by my assigned agent, Doki. He has always been available for any questions or needs I had, making the entire purchasing process a pleasant and hassle-free experience. Thank you, CJ, and a big thank you to Doki for his outstanding service!
I recently encountered an issue with my CJ Dropshipping account, but thanks to Zoey's exceptional assistance, I'm back on track and couldn't be happier. Zoey swiftly resolved the issue, demonstrating professionalism and expertise throughout. Her friendly demeanor and dedication to customer satisfaction make her one of the best in customer service. If you ever need help with CJ Dropshipping, Zoey is the person to turn to. Thank you, Zoey, for your stellar support. I am so happy now thanks Zoey