Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

November 4, 2023

CJ dropshipping has been one of, if not the only supplier that I have used and incorporated into my dropshipping business of TikTok Shop. They have been a great help in answering my questions, especially my agent Kris.

My Store
United States
3 months using the app
April 1, 2024

J utilise depuis quelques jours depuis ma création de boutique CJ dropshipping et je suis très satisfaite de l'aide que m apporte "Zoey" mon agent aujourd'hui elle a été encore exceptionnelle

Paloma Boutique
Belgium
1 day using the app
December 12, 2023

HolyZen was super helpful on the CJ Consultation quick chat. Very fast, informative, & kind. 10/10 customer support!

The Shepherd's Anvil
United States
1 day using the app
November 8, 2023

I had some problems understanding how the whole process worked, but their assistant Alan Yang from customer support really helped me out.

PETCOOO
Italy
About 2 months using the app
November 3, 2023

I had several questions about some certain products and Surind (personal agent you get from CJ) was able to answer and solve everything in just a couple of minutes! Phenomenal customer Service! Thank you Surind!

Plug 'N Ride
Austria
About 2 months using the app
December 30, 2023

Nancy really got my questions answered quickly and efficiently.

Glamarius
United Kingdom
2 days using the app
November 11, 2023

Great Customer Service from Eugenia Deng answered my questions quickly and instructed me exactly how to do it.

SipStation
British Virgin Islands
4 months using the app
November 25, 2023

Ashely Wu, has been a great help in answering some of my questions regarding some aspects of Cjdropshipping. I recommend Ashely Wu

Boutique-CM
Luxembourg
3 months using the app
November 11, 2023

A great customer service, they are professional and supportive. I highly recommend Rebecca Lin. She was so friendly, professional and decent.
Thank you Rebecca!

Magic Light
Canada
3 months using the app
January 4, 2024

Elsa Tong is so supportive and answers my all questions patiently, efficient worker, good communicator.

Rimantojewelry
United Arab Emirates
16 days using the app