Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

November 5, 2023

The customer support provided by the support team is quick, decisive and informative. I was able to clarify my questions and learn more about the website as Shelly, my customer support helper, was able to quickly answer my questions.

Curto
Singapore
3 months using the app
November 20, 2023

always such great customer service!

CozyComfy
United States
6 months using the app
November 25, 2023

Rami Wu is great and very helpfull with all my questions about CJ

Mamati Store
France
8 months using the app
December 8, 2023

very good app!
Suki Huang helped me alot.

PowScrub
Israel
2 months using the app
October 25, 2023

CJ services is not just a good working app; it's a game-changer in the world of e-commerce. The product variety they offer is truly remarkable, catering to a wide range of needs and preferences. The team behind CJ services is exceptionally well-organized and responsive. They have a knack for going above and beyond to support their customers.

Sure, there might be a few areas that could be improved, but the overall experience is nothing short of convenient and satisfying for those who choose to work with them. I've been a part of this platform for several months now, and I can confidently say that my journey has been marked by consistent pleasure and positive outcomes.

I can't speak highly enough about my agent, Nigel. He's not just an awesome guy; he's a dedicated professional who puts in every ounce of effort to assist me in each and every interaction. His commitment to customer satisfaction is commendable, and it's the kind of service that keeps me coming back.

If you're considering working with CJ services, I wholeheartedly recommend it. It's a reliable platform, backed by a stellar team, and I'm more than pleased with my experience.

Isha & light bulbs
India
18 days using the app
January 2, 2024

Dustin sir you are very confident Person.

www.Futurevalue.com
Malaysia
3 months using the app
November 8, 2023

I have had a great experience Bin Han helped me a lot. Showed me screen shots that helped

Health and Wealth
United Kingdom
5 months using the app
October 26, 2023

I want to tell you all about Bin Han from CJ Dropshipping. He's been super helpful and awesome! Whenever I have questions, he's always there to help with my orders and teach me how to use the platform. Bin Han knows English and Mandarin really well, so it's easy to talk to him. He's really dedicated and professional, and he always wants to make sure I'm happy. I couldn't have done it without him! Thank you so much, Bin Han, for being the best! I totally recommend him to everyone!

The Kism Lab
Hong Kong SAR
About 1 month using the app
December 12, 2023

best customer service

ComfyLayers
Tunisia
3 months using the app
November 6, 2023

Always fast in connecting with the clients, and always gives good clarification in all of my enquiry. Kris Zheng is my agent and she is really excellent in doing her job! I am new CJ user so everything is a learning process for me. she gives me easy directions and easy to understand. even when she is not present sometimes other substitute agents solved my enquiry asap.

GUABONITA
United Kingdom
11 days using the app