Reviews (9,709)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.
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Great app and partner, with kind and fast support. Special greetings to Fionnula, who helped me today and my agent Krise. You are the best, guys <3
Best Dropshipping apps and all of their support members are nice
Big thanks to Alan
My agent Bin Han is really super and I recommend her 100%. She is always very helpful handling my seller problems.
This App is amazing
We have a new shop on Shopify + CJ DROPSHIPPING.
The customer service is very smooth. I had Alan to take me through all the features: he is so friendly and knowledgeable. Top man
I had a few questions to ask and they were all answered very quickly and explained clearly. Thanks Zoey for the help!
When I got assigned my customer manager, Yori, the service I received was amazing, super fast, good communication, very accommodative and solution-oriented. I'm very happy with my experience with CJ!
My first few weeks using CJdropshipping and my orders have taken a week to get into processing once the payment was made. That is a significantly longer time than any other dropshipping company I have used previously. When signing up for the service and paying for the premium, I was told by customer service that it usually took 2-3 days from payment for an order to move into processing - but that is definitely not what I have seen at all. Makes my entire delivery time for products significantly longer and will likely result in issuing refunds. Will likely not be using CJdropshipping in the future if this continues.
Customer support has been great until now. Alsways fast responses and good disposition to solve your issues. Good supplier. Karen Jiang top support agent!
The support is helpfull every time. My last help was from Garrison Wong and he helped me very nicefull and patient with my problem. Very greatfull for using CJ.
I entered a chat with Ken for an issue I need to resolve. He was very helpful and patient with me. He walked me through each step and gave me videos and pictures as a reference for me to follow. I am very satisfied with CJDropshipping's quick customer service. I will be recommending this to anyone who asks!!