Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for its wide product range, competitive pricing, and efficient shipping. The user-friendly interface simplifies product sourcing and order management. Personal agents are valued for their prompt and professional support. Additional features like product customization and private inventory storage are available. The 24/7 customer support is praised for its responsiveness. Real-time order tracking enhances transparency and customer trust. The app is recognized for streamlining business operations and saving time.

March 5, 2024

Im working with cjdropshipping and i got an amazing service from lea. She help me with any details and any question i had.

ProCleanCar
Israel
September 10, 2023

I had a sizing issue and Sena Yang really helped me figure things out quickly and efficiently. Really appreciated the help

Scalify
United States
3 months using the app
February 28, 2024

It was a pleasure working with CJ. As a newcomer to e-commerce, I was often confused and unsure about many aspects of the business. Especially when encountering technical problems, I was fortunate to have CJ's agents available for 24/7 support. I am particularly grateful to Bring Zhong and Roxane for their tremendous help. They were able to efficiently and quickly resolve any issues I encountered. Their assistance was truly invaluable.

Home Living Mall
Hong Kong SAR
June 23, 2023

I recently had the pleasure of using CJDropshipping for my e-commerce needs, and I must say, they have exceeded my expectations in every way. From their efficient services to their exceptional agent, Brian, the entire experience has been nothing short of phenomenal.

First and foremost, the customer service provided by CJDropshipping is truly outstanding. They were prompt in addressing my inquiries and went above and beyond to ensure that all my concerns were resolved swiftly. The team's professionalism and dedication to customer satisfaction are truly commendable.

Now, let's talk about Brian, my assigned agent. He has been an absolute gem throughout the entire process. Brian's knowledge, expertise, and attention to detail have been instrumental in the success of my business. He guided me through every step, from product selection to order fulfillment, making the entire process seamless and hassle-free. Whenever I had a question or needed assistance, Brian was always there, providing timely and accurate solutions.

Moreover, CJDropshipping's platform is user-friendly and intuitive. It simplifies the product sourcing and order management processes, allowing me to focus more on growing my business. The integration with various e-commerce platforms also made it incredibly convenient for me to synchronize my store with CJDropshipping's inventory.

Not only did CJDropshipping provide excellent service and an exceptional agent in Brian, but their product quality and shipping speed were also top-notch. The items I received were of excellent quality, exactly as described, and were delivered within the estimated time frame.

In conclusion, I wholeheartedly recommend CJDropshipping to anyone in need of reliable dropshipping services. Their outstanding customer service, coupled with the expertise and support provided by Agent Brian, truly sets them apart. Trust me, you won't be disappointed! Five stars all the way!

Jewelify
Germany
5 months using the app
February 23, 2024

Just would like to give a massive shout out to Bonnie , absolutely amazing customer service. Rapid respond back and forth on WhatsApp, Answered all of my questions immediately, top service , very happy with CJ , thank you Bonnie

BlissfulBottoms
United Kingdom
February 26, 2024

Helped me a lot for fulfilling my orders quick.
Especially working with carrie has been awesome.

shop femera
Germany
February 29, 2024

Cristina Chen was awesome she helped with all my problems was fast and replied fast she helped and guided me on what to do and in less than 10minutes solved my problem she's awesome!

shopluminaluxe
United States
Edited February 28, 2024

It's 2024 and Estella is still good at taking care of me. She's being professional and always keen to help on every aspect that I might have overlooked. Say less, Estella is still the best.

---- Divider ----

I've been working with Estella for quite some time, if you got her assigned to you as your agent, you are definitely the lucky one. The reason why I said so, it's because she has been helping me solve quite a number of problems beyond my expectations, which is what every businessman needs. She never missed responding to any request, and she can always explain things in detail. Good Job Estella! (Aug 28, 2023 )

---- Divider ----

Thanks Estella Wu for the prompt reply. She's a very approachable and kind support.

Appreciate for the immediate response even at late hour. (April 13, 2023)

Glasscias
United States
8 months using the app
March 16, 2024

I use CJ dropshipping for 2 weeks and the support is really fast and kind. Karen Jiang helped me with my problems about listing products in a few minutes.

Shop'n'Go
Czechia
February 20, 2024

Thank you yoyo for your service and guidance I have had doubts, and whenever I have needed help, Customer Support has been straightforward, clear, and very helpful.

sdarstore
Pakistan