Reviews (8,703)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer service, particularly noting agents like Eugenia Deng and Leah for their professionalism. The platform is user-friendly, ideal for newcomers to dropshipping, and offers a broad product selection which helps merchants diversify their offerings. Merchants appreciate the reliable shipping, high-quality products, and competitive pricing, which contribute to customer satisfaction and healthy profit margins. The assignment of personal agents enhances support in sourcing and logistics, and robust tools like product search and inventory management aid in efficient business operations. Merchants report positive impacts on business growth from using the app.
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Cristina Chen was awesome she helped with all my problems was fast and replied fast she helped and guided me on what to do and in less than 10minutes solved my problem she's awesome!
I'm leaving this review because CJ is impossible to work with for the time being as nothing is going right. I'm not even getting into the quality of products and their price feasibility because I haven't been able to give it enough time. But I will give CJ a chance to correct issues and will be open to removing this review if they perform the necessary fixes. So far they haven't been addressing their issues and indicate that they are not aware of their issues.
I have already added about 500 items a few days ago and spent hours yesterday adding to queue a lot more. There is a glitch that doesn't let you do the following
1. List in bulk
2. List with the lowest shipping option
3. List with RRP correctly. The listings will display a price that causes you to lose money on a sale.
4. List correctly with your own set formula. The result price on Shopify is a miscalculation causing you a loss or a high price that will turn away customers.
Moreso, I cannot believe that they don't have a feature to change prices automatically for listed products (other companies do). So you have a flawed and glitched price setting feature that you can't even attempt to correct once your items are listed. You would have to delete everything and start from scratch, only to find yourself in that endless loop. They also make it hard for you to find out a total you'd be paying to decide whether to adjust the price of a product their price setting feature messed up. So all in all it's NOT user-friendly by any means.
Customer service has been addressed all issues specifically after I put in the time to elaborate. It's up to them whether they want to fix this and get back to me.
Eileen has been of great help and has answered all the questions I had patiently. CJ is very seamless to integrate with the store too!
Very good service
My agent Corry is very hard working and responsive. I appreciate his researched and detailed information. Although the inventory can be a little disorganized in their website, I think this is still a good service to have and very convenient to be able to speak 1:1 with a dedicated agent. I would recommend.
Happy with CJ DROPSHIPING service, easy to use platform, available and quick answer by the chat online, thanks to Shinco Zhao for his help.
I had the pleasure of working with Yana, and she provided outstanding service. Yana made fulfilling orders super easy, understood the process really well, and always went the extra mile. Her expertise and attention to detail made my job much simpler. I highly recommend Yana as a reliable and efficient business partner. She deserves five stars for sure!
Bin bis jetzt mit CJ zufrieden. Die Agent Bring ist immer zur Ort und stelle. In weniger als wie 5 Minuten bekomme ich von Ihr alle Informationen die ich brauche.
Talked to Jolie about sourcing a product, she’s been very helpful, looking forward to deal with her again
11/10 for this amazing supplier, gave me the best of the best service and quality feed backs from my customers highly recommend these guys thanks to (ROYCE ZHANG) Sincerely from GiftWRLD.com