Reviews (2,674)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly platform and efficient fulfillment process, which simplifies managing products and orders. Its seamless integration with Shopify and a wide range of product offerings align well with business needs. The responsive customer support, available globally around the clock, is frequently praised for quick problem-solving and proactive assistance, significantly enhancing operations and customer satisfaction.

January 7, 2021

This app does everything: Sourcing, Finding Winning Products, Fulfillment and Custom Packaging. You get a personal agent (in our case Yuki), who gives her/his best to help you out in any question. We really like working with CJ. Sometimes there is a language barrier and small misunderstandings, besides that we are very satisfied with the service.

Gentlemen's Shop
Germany
4 months using the app
CJDropshipping replied January 7, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

March 27, 2023

Faster Response and making sure they can help in finding ways to solve problems, Very accommodating and so kind.

RASCALS
United States
4 months using the app
Edited June 24, 2023

shicharl qui was extremely helpful! I was having issues with shipping confirmation emails being sent to early and she stepped in and eased my concerns and solved my issue quickly.

For Your Life Style
United States
4 months using the app
May 20, 2023

The customer service is amazing! I had an inquiry regarding some SKUs and my rep, Sita Cui, was able to assist me in a quick and efficient manner.

Eliottmen
United States
4 months using the app
April 13, 2023

Michelle Luo provided outstanding assistance with a friendly and professional demeanor, swiftly addressing my needs and leaving a lasting positive impression.

Paws PurrFurred Pet Shop
United States
4 months using the app
Edited November 28, 2023

I have been working with CJDropshipping for over two months now, I believe. I've had the best customer service with Lea & Arlene. Lea and Arlene have been very helpful, patient, informative, courteous, and professional. Highly recommend.

Fun Gifts & More
United States
4 months using the app
Edited March 3, 2024

Royce Zhang is just amazing. She always helps me find products. When I have questions she takes the time to answer and explain things. She always goes above and beyond with all the requests I have. I could have not ask for better help. She is just amazing.

Smart Shopping Saving
Canada
4 months using the app
Edited April 27, 2023

The fastest and friendliest support. Helps me with answers to my dumbest questions at any time of the day or night. Thank you, Diana!

Anytoyz
United States
4 months using the app
June 9, 2022

A very good app with great customer service. CJ should ensure faster shipping compared to other providers.

davabuy
Germany
4 months using the app
February 29, 2024

Vraiment top Cj . La synchronisation des commandes sont parfait . Mon agent Bruce Lin est super réactif et m'aide beaucoup dans la réalisation de mes demandes . Vraiment merci

monsacparis.com
France
4 months using the app