Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

October 16, 2023

good app with lots of products. the agents are very friendly especially amanda. it takes a bit to get the hang of it but as such i am satisfied. she responded well to my question and was able to help me out.

Luxetique
Switzerland
8 months using the app
October 29, 2023

I contacted CJDropshpping customer service, and was lucky enough to have Hallie Hu as my agent. She was very approachable and went above and beyond to help me answer my questions, which made my experience very pleasant. I would definitely recommend her for her excellent customer service.

Bienauchaud
France
6 months using the app
November 25, 2023

CJ customers service is very good, Zoey is helping me very well!

C U P E X
Slovenia
4 months using the app
November 21, 2023

I would like to specially thank Luna, my account agent, for the constant support she always provides and the professional assistance, great work!

ElleShines
Egypt
3 months using the app
Edited December 13, 2023

Good experience thanks to bin han my agent who helped me through everything

Futuregains
Canada
5 months using the app
October 26, 2023

I want to tell you all about Bin Han from CJ Dropshipping. He's been super helpful and awesome! Whenever I have questions, he's always there to help with my orders and teach me how to use the platform. Bin Han knows English and Mandarin really well, so it's easy to talk to him. He's really dedicated and professional, and he always wants to make sure I'm happy. I couldn't have done it without him! Thank you so much, Bin Han, for being the best! I totally recommend him to everyone!

The Kism Lab
Hong Kong SAR
About 1 month using the app
October 17, 2023

Sky Liu from CJ Dropshipping has been a fantastic agent. His quick responses and willingness to help with any problems have been invaluable. Sky's ability to negotiate better prices has also saved me money. I highly recommend his services for anyone in the dropshipping business.

VERSATILE
Romania
10 months using the app
April 18, 2024

Top-notch.

Koalaful Creations
United States
3 months using the app
November 9, 2023

@Agnes
Quite satisfied with customer care service. Your efforts are much appreciated. Never saw that much cooperation and kind behavior. You well deserve five stars

BLUEJADE
United Kingdom
3 months using the app
December 8, 2023

very good app!
Suki Huang helped me alot.

PowScrub
Israel
2 months using the app