Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for its wide product range, competitive pricing, and efficient shipping. The user-friendly interface simplifies product sourcing and order management. Personal agents are valued for their prompt and professional support. Additional features like product customization and private inventory storage are available. The 24/7 customer support is praised for its responsiveness. Real-time order tracking enhances transparency and customer trust. The app is recognized for streamlining business operations and saving time.

December 27, 2023

Highly recommend CJdropshipping, lots of products to choose
Special thanks to agent: (Lydia), she provided best service and almost 24/7 support with answer my question and solve me problem ASAP!

Hillary's Treasure Trove
Hong Kong SAR
2 months using the app
December 14, 2023

Janet provided exceptional assistance during my experience with CJDropshipping. Her invaluable support helped me locate and update my order, enabling me to manage and proceed with it seamlessly. Her responsiveness was incredibly prompt, and her dedication to assisting me was greatly appreciated. I am genuinely grateful for Janet's swift and efficient help, which made my ordering process smooth and efficient. Thank you, Janet, for your outstanding support!

Kindertrubel
Germany
6 months using the app
January 18, 2024

I´m working for a while now with the Platform and I have to say that if I have any Questions, the Agents, especially Karen Jiang are Helping out alot. The Platform by it self is also very atractive and very useful :D

Aumeus
Austria
20 days using the app
January 11, 2024

Thanks to my personal agent who is always available for any question
Ashely Wu

SUNSHINE.124
Israel
12 months using the app
January 29, 2024

My experience with CJ Dropshipping's agent July Chan has been notably positive. Her responsiveness to messages is impressive, providing timely and insightful assistance. Her depth of knowledge is evident, contributing to a seamless collaboration. I appreciate her proactive approach in helping me follow up with suppliers, ensuring a smooth and efficient process. She consistently address all my inquiries with attentiveness and competence, making my interactions with CJ Dropshipping a highly satisfactory experience.thank you very much

Bellamiajewels
Italy
2 months using the app
January 30, 2024

Roxane provided exceptional service and addressed all my inquiries promptly. In my opinion, she is the best support agent at CJ Dropshipping. If I were CJ, I would highly value employees like her! ❤️Thanks Roxane!

2 ShopStore
Australia
5 months using the app
Edited December 9, 2023

Shinco Zhao & Leah Cheng has been most helpful. They always will keep up with my shipments, large or small. I don't have to wait for an answer for my questions. As long has they are on the job things will get done right! My store FLIPSTYLEZLLC will get many orders this season. I appreciate the help.

FLIPSTYLEZLLC
United States
5 months using the app
January 18, 2024

I’m been using CJ Dropshipping from the beginning of my store. It is a very broad product based platform, which is very helpful, and even if the product you’re searching for is not on the platform you can still post a sourcing request. As I encounter problem, the customer service were very friendly and very effective on the time of replying my message and helping my issue, which makes it so much easier for store owner. I’ve been assign to this wonderful agent name Raymond, which based in China. Raymond is very friendly and helpful in the sense that even after he gave me the solution for that particular issue, Raymond went on further to provide more solutions for me the next day, which is an amazing effort from Raymond. I hope the relationship between my store and CJ Dropshipping stays strong, and bringing my store to the next step.

L' Lovin
Malaysia
3 days using the app
February 1, 2024

Angel, was really quick to respond and provide me the information that I needed without any difficulties. Thank You Angel for being so helpful.

DermaLash Esthetics
United States
10 days using the app
January 11, 2024

My agent is Harris and he is great to deal with gets back to me right away and knows exactly what I’m looking for and very helpful with ideas couldn’t recommend him more.

GFashion
Ireland
About 1 month using the app