Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide product range, competitive pricing, and efficient shipping. They commend the personalized customer service, noting the quick response times and professionalism of assigned agents. The platform's sourcing services and private chat feature are also highlighted. Some merchants credit the customer service team for significantly contributing to their business success.

Edited May 7, 2024

I've been working with CJ for a few months now, they have a very wide range of products from every niche. The price is very competitive compared to similar suppliers, recommended for beginners as there's no MOQ. Special thanks to Shinco Zhao for his proactive support, he always solves every problem like it's his own business.

ComfyPath
United States
2 months using the app
Edited March 12, 2024

I recently had the pleasure of experiencing customer service that went above and beyond my expectations, thanks to Arlene at CJ. From the moment I reached out, Arlene demonstrated professionalism, empathy, and a genuine desire to help.

Your hard work and commitment to customer satisfaction are truly commendable.

It's the second time I come back to review this app because it's very important for other users. Today Bin Han helped me until the end with a difficult task and made my procedure easy. I want personally to thank Bin Han for his kindness and expertise.

Chrysaw
Greece
About 2 months using the app
March 10, 2024

all gooooodddd , no worries, customer service helps you, I am very satisfied with them. I wholeheartedly recommend

BABEL.FASHION power by FashionBrandsTop.com
United Kingdom
Almost 3 years using the app
March 6, 2024

I am pleased to link my Shopify store with CJ. I am very new and was nervous too when I listed my first product. I was confused at first but a wonderful person by the name Leah came to my rescue and assisted me by answering my questions that gave me courage to trust CJ products and services. Thank you Leah.

Wishmart Bazaar
Kenya
About 2 months using the app
February 21, 2024

I want to congratulate Bin Ban for his service. He was quick to comprehend my problem and offered me the solution faster than a speeding bullet. He was great and I'm grateful for his support. Keep the good work Bin Ban. Thanks.

RETRO FINE JEWELRY
United States
About 1 year using the app
March 24, 2024

CJdropshipping is the best place to do drop shipping business. Arlene is the best agent to have. I believe when she works with you all your problems will disappear in just a few seconds.

Thank you Arlene

Chic & UniQ
United States
3 months using the app
March 22, 2024

I'm working first time with CJ and thanks to the agent Bruce Lin I have enjoyed very helpful CJ customer service. Bruce was very supportive and efficient by processing with orders. Everything was fast and clear.
I'll definitely stay with you, CJ:)!
Thank you!

Let‘s Gadgit
Switzerland
About 1 month using the app
Edited March 2, 2024

Listen, when I say that their customer service is fast, friendly and helpful, you must imagine the following: rapid response (in under 10 seconds), acting like a friends ready to help all the time and a mentor who cares for you and your business. I love what they are doing at CJ drop shipping. I really hope the consistency will not fail!
I appreciate Yanky, the CJ drop shipping Agent that was assigned to me. A lovely person.
She deserves a raise!

Fluffy Groomy
United States
About 2 months using the app
March 5, 2024

I would highly recommend CJDropshipping to anyone wanting to start a dropshipping business. They are easy to work with and their representatives are knowledgeable, especially Sabrina Liu. I have enjoyed working with her from the beginning. Product offerings are a good value for the money.

Steger General Store
United States
2 months using the app
May 7, 2024

Jolie has been very helpful in answering all my questions. I haven't used the service in full, since we are a new store. So my rating is for customer service

Soultiqque.com
Mexico
4 months using the app