Reviews (9,703)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.
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I recommend this app and the agent named Connie Jin. She has always been available and has resolved all my questions.
Connie was a huge help! Very friendly and knowledgeable! I love using CJ.
The service I received today from Suki was phenominal in getting my first order processed and paid through CJdropshipping. She provided me
with the knowledge that made it simple and easily accomplished. Thank you Suki!
CJDropshipping is a great platform with a very good user interface and easy to work with. Customer support is always ready to chat, very friendly and helpful. My agent Bin Han always helps me when she can, she communicates very friendly and resolves any problems I have.
Every interaction with CJ is a breeze, and Cherry Xu is always professional and quick to respond. Highly recommended!
Thanks Anisa, for your great customer support. You did a great job!!
If you plan to use CJ to dropship on Tik Tok Shop, DON'T! After spending thousands of dollars on failed orders to my customers. Between bad quality items and packages not delivered or delivered too late, I have lost hundreds of dollars due to Tik Tok Shop policies and all thanks to CJ Dropshipping. I decided to contact support for reimbursement of lost orders and orders that did not ship within the delivery time described. I paid high shipping costs to get my packages delivered to customers within 6-11 business days and orders were being delivered 13-14 business days (19-20 days total) past said shipping times resulting in me losing hundreds of dollars because customers cancelled orders after waiting for so long. And terrible customer services for packages that were not delivered CJ has blocked my account after me disputing with Paypal for them not reimbursing me for my loss. I also had a dispute with CJ that was not completed from a previous order because they kept stretching it out for weeks while I waited for my refund. They blocked my account before giving me a refund for the package that was not delivered. I spent over $70 for it to be shipped and provided them the documentation they requested. They are extremely unprofessional, and everyone should know the risks they are taking when working with this company. I will never recommend, not even to my worst enemy.
Our agent Raymond is a great agent and is always fast in replying and helping us with questions we have.
Connie Jin from CJDropshipping was amazing! She helped me complete a payment and guided me step by step, explaining every detail with patience and kindness. Thanks to her assistance, the process was completed quickly and smoothly. She is truly invaluable and demonstrates top-level professionalism. Thank you so much, Connie Jin
their service its awful so many of m,y costumers ordered from me and I had to send their money back because they couldn't fulfill my orders like literally I could show pages of nothing but costumers that I had to send back because their skU'S had changed or they didn't even have the product ! I'm willing too give out another shut maybe their system changed but I didn't have a good experience with cj drop-shipping for now imma give one star if proved otherwise then ill change it