Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide product range, competitive pricing, and efficient shipping. They commend the personalized customer service, noting the quick response times and professionalism of assigned agents. The platform's sourcing services and private chat feature are also highlighted. Some merchants credit the customer service team for significantly contributing to their business success.

March 1, 2024

I recommend this app due to the service I have received so far from CJdropshipping. A CJ agent called See has helped me a lot with order fulfillment and any questions I had she was always willing to answer. The platform is easy to use and disputes are handled quickly.

Carebleu
South Africa
3 months using the app
February 22, 2024

Chloe, from CJ Dropshipping is always there to help, which makes running an online business much easier. It provides valuable insights into sales and customer behavior, making online selling a breeze. Highly recommended for anyone starting or growing their online store.

Anouche Home Decor
New Zealand
2 months using the app
February 28, 2024

CJ Dropshipping has been awesome especially their customer support. Our agent Ceci has been an absolute legend in helping us with various tasks. Our experience has been excellent and we look forward to continue working CJ drophipping.

Bange Official
Australia
4 months using the app
May 2, 2024

Thanks to Krise Qi who taking care for the process of my first order.
It was clear and easy to manage.

soulwildlands.Store
France
About 2 months using the app
March 20, 2024

Thank you so much cjshipping for all the awesome products and professional services you are offering new shopify merchents like myself. Ms. Lincy, my cjshipping agent, you are so amazingly awesome in your patience and professionalism that I could never express my sincere gratitude for your kindness and patience with me. I am so grateful to have you as my business partner there at cjshipping. Thank you so much.

My Store
United States
2 months using the app
March 30, 2024

My name is joraram i am from biglifestyles

Now I have started dropping with CJ and I am really enjoying working with him and the guy named Agnes who is working in customer care is supporting me at a very good level and everything is done well. Guiding me thank you so much Cj dropping and Agnes

Big Lifestyles
India
2 months using the app
February 23, 2024

I've been using CJ dropshipping for over 3 months now. Their customer service is excellent. I've been working with July Chan, one of their agents, and she is very straightforward, and responsive, and helps me with any questions I have when it comes to sourcing products and negotiating. I recommend to anyone looking to streamline their business!

Flero
United States
4 months using the app
February 29, 2024

my agent april has been helpful from day one. i can contact her at any time with questions and get an answer immediately. i feel well supported by her.

pawsome pet
Liechtenstein
5 months using the app
February 26, 2024

Love the App! This is a must-have for Dropshipping and honestly the customer support is just awesome! I am in contact with Tracy and everytime I have an issue, she instantly replies and she is always very helpful!

I would highly recommend this app!

Taikay
Germany
9 months using the app
Edited March 12, 2024

I recently had the pleasure of experiencing customer service that went above and beyond my expectations, thanks to Arlene at CJ. From the moment I reached out, Arlene demonstrated professionalism, empathy, and a genuine desire to help.

Your hard work and commitment to customer satisfaction are truly commendable.

It's the second time I come back to review this app because it's very important for other users. Today Bin Han helped me until the end with a difficult task and made my procedure easy. I want personally to thank Bin Han for his kindness and expertise.

Chrysaw
Greece
About 2 months using the app