Reviews (8,879)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer service and user-friendly interface, ideal for newcomers to dropshipping. They appreciate the wide selection of products, reliable shipping, and seamless Shopify integration which boosts operational efficiency. The availability of personal agent support is valued for optimizing sales strategies, while competitive pricing and high-quality products help maintain profitable margins. Additionally, the flexibility in product customization and packaging enhances branding and customer experience.

February 18, 2024

CJDropshipping is excellent. After uploading their products to my store. I started getting orders. The customer support is excellent. Zoey Zheng provided me with excellent support and even arranged for fast processing of my store's orders. She provides friendly support and excellent guidance. I would highly recommend CJDropshipping.

Sprout Health
India
2 months using the app
December 13, 2023

I have to say that Alan helped me completely, quickly and efficiently, even though I'm a beginner and I didn't understand some things right away, because I was dealing with them for the first time! So 5 stars for Alan!

The Nevermore Mainstream Boho Alternative Gothic Steampunk
Greece
4 months using the app
April 26, 2024

Très satisfait du service client, le personnel s’occupe bien des commandes en temps et en heure et très respectueux

Serafinia
Belgium
27 days using the app
January 22, 2024

Just chatted with Fionnula and she was very helpful with my questions and helped me to understand more about CJ Dropshipping and how to utilize it. A relief having someone to chat with that can actually help with questions or issues you may have!

Ark Abundance
United States
6 months using the app
January 9, 2024

Been working with CJ since the beginning, very good customer support and they can help you with everything regarding the fulfillment of your orders !
Very big thanks to Garrison Wong !!

PosturaFit
Switzerland
Over 1 year using the app
January 17, 2024

Maria has been exceptional at her job! She's been a great help, very prompt and has always notified me of important things to do while on the CJ Platform. It's been helping my business. I highly recommend CJ!

Girl Szn
Australia
7 months using the app
June 25, 2024

Ken

Femina Elegante
United States
26 days using the app
February 5, 2024

Service, highly recommendable, great products, fast customer support respond and easy to list. More of it all is Raymond the live agent who has been a good support on my drop ship journey…

Ever Happy Paws
United States
7 months using the app
February 29, 2024

Cristina Chen was awesome she helped with all my problems was fast and replied fast she helped and guided me on what to do and in less than 10minutes solved my problem she's awesome!

shopluminaluxe
United States
3 months using the app
February 24, 2024

Hello the Custom Service here from Miss Karen Jiang is excellent, i put the wrong delivery adress, and they fix it right away. Thx Miss Jiang

Heavenly
Switzerland
4 months using the app