Reviews (8,703)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Eugenia Deng and Leah for their professionalism. The platform is user-friendly, ideal for newcomers to dropshipping, and offers a broad product selection which helps merchants diversify their offerings. Merchants appreciate the reliable shipping, high-quality products, and competitive pricing, which contribute to customer satisfaction and healthy profit margins. The assignment of personal agents enhances support in sourcing and logistics, and robust tools like product search and inventory management aid in efficient business operations. Merchants report positive impacts on business growth from using the app.

February 19, 2024

Rami Wu answer quick and he is so helpful! thanks so much four our great work.

palmluma
Switzerland
7 months using the app
February 5, 2024

Professional technical support at CJ! CJ provides a personal support agent. My agent, Celia, was very easy to communicate with and answered all of my questions quickly and professionally! Thanks again for your professionalism! I recommend CJ!

Drift Zone
United States
About 1 month using the app
January 16, 2024

I was lucky enough to come across a person like Raymond, he was exceptional. I hope there are more people like him working, he is one of the most competent professionals there really could be. THANKS

kim compagnie
French Guiana
About 2 months using the app
December 15, 2023

Kaycee Chen has been extremely helpful and patient with me and i am looking forward to working with her in the future. She was able to troubleshoot my issue with an order, make significant recommendations for future business, and has made herself available for the future.

Toast's Pet Boutique
United States
3 months using the app
December 29, 2023

The CJ Dropshipping App has been a game-changer for my e-commerce venture. With a vast product catalog, user-friendly interface, and automated order fulfillment, customer support is very helpful. Bring Zhong is a very helpful full- customer service agent on the CJ dropshipping platform. He is doing a very great job. very helpful . it simplifies the entire drop-shipping process. Real-time inventory sync, competitive pricing, and fast shipping contribute to a seamless experience. The app's customization options and responsive customer support make it a must-have tool for both beginners and experienced dropshippers. Highly recommended

Time Shaker Shop
Pakistan
About 2 months using the app
Edited February 29, 2024

Elisa is an absolute gem in the realm of guidance and support. Her assistance has been nothing short of exceptional. In times of uncertainty and doubt, Elisa stepped in with a wealth of knowledge and an eagerness to help. Her dedication to clarifying doubts and offering guidance is commendable.

Elisa's approach is both thorough and considerate. She has an incredible ability to simplify complex concepts, making them easily digestible. Her patience knows no bounds, ensuring that every concern is addressed with utmost care and understanding. Her guidance has been invaluable, paving the way for a clearer understanding of various intricate matters.

Elisa's support extends beyond just providing information; she fosters an environment of learning and empowerment. Her passion for sharing knowledge is infectious, creating a space where learning becomes not just a necessity but a joy.

Her professionalism is matched only by her approachability. Elisa has a way of making even the most daunting questions seem manageable, instilling confidence in those seeking her guidance.

In summary, Elisa is an exceptional mentor and advisor. Her expertise, coupled with her genuine willingness to help, has made a significant impact on those fortunate enough to seek her guidance. I am immensely grateful for her invaluable assistance, and I highly recommend her to anyone seeking clarity and support in navigating complex issues.

WonderKiiids
Australia
8 months using the app
November 20, 2023

Although it is hard start for me, CJ dropshipping seems to be more simpler and convenient for especially someone like me trying to start up a business. I rate 5 stars for its Customer service provider that has helpful staff, I thank Marian Chen for your continuous effort in trying to help me and the promptness and positivity of your response makes me believe I can start a successful dropshipping business in the near future.

Wonong Glam Gem
Papua New Guinea
3 months using the app
January 3, 2024

I started using the app recently and I really liked it, it has a wide variety of products, my agent Ruth was very quick to contact, she helped me with some questions and is always available, I highly recommend it!

Loja One
Brazil
3 months using the app
May 6, 2024

Ich empfhele CJdropshipping weiter, weil man kann mit seine argenten sofort sich im kontakt setzten:)

TopFive.Store05
Germany
5 months using the app
September 23, 2023

I am a new user of CJ for 1 months, I really appreciated the good service from the members of the team mainly from Ken who helped me a lot with my first orders. I appreciated his very dynamic and always available services.
THANKS

Darlwin Shop
Canada
10 months using the app