Reviews (9,887)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive product range and ease of use, noting its smooth Shopify integration and effective fulfillment services. Fast shipping and exceptional customer support, including dedicated agents, are highlighted as key benefits. Competitive pricing and product quality contribute to favorable profit margins. Additional features like real-time tracking and custom packaging options are also valued for enhancing customer experiences and supporting business growth.

June 1, 2024

THE BEST FOR DROPSHIPPING. Connie is very kind

SpritzSport
United States
About 17 hours using the app
Edited April 8, 2025

Angel and Enid have been so helpful with every inquiry. Quick to respond and doesn't only send links to 'how to' pages, but helps with each step and makes sure that everything is taken care of. The live agent is key.

Also have to mention Murphy Hu is my hero, I made some mistakes and he was so helpful in fixing the issue as well as explaining the situation. The customer service is amazing with this company.

Sydney Smith Pours
Canada
Almost 2 years using the app
July 22, 2024

Ken Is a good agent

Mega Marts
United Arab Emirates
About 1 month using the app
Edited December 2, 2024

Updated Review for CJdropshipping

I have to say, my experience with CJdropshipping has improved a lot recently, and it’s definitely worthy of a 5-star rating. A huge part of this is thanks to my incredible agent, Sini Liu, who goes above and beyond to make sure everything runs smoothly. She understands my needs almost instantly, often without me needing to explain things twice, and even managed to get me a discount on a product recently. Her support has been outstanding and truly makes a difference.

For me personally, navigating the platform can sometimes be a bit overwhelming because of the many different options and features. While I can see how this might be perfect for some users who enjoy flexibility, it can feel a little complicated at times. That said, the team, especially Sini Liu, always steps in to guide me through, which I really appreciate.

Overall, I highly recommend CJdropshipping. Their service is professional, reliable, and well-supported by agents like Sini, who truly care about their customers. Thank you for making this process so much easier for me!

Gay Fashion Palace
United States
Almost 2 years using the app
CJDropshipping replied April 16, 2023

Thanks for your feedback.

June 24, 2024

Jolie zhu answered everything to my satisfaction

Coral Canvas
United States
5 days using the app
Edited January 18, 2025

Hi,

I am satisfied with CJdropshipping.The customer support agents are extremely helpful and available to assist with all of my questions and any concerns I have about making sure that my customers receive their orders. Kribee Huang is very knowledgeable and was great in assisted me with an order.

Veronica Giaquinta
Store Owner
smartfatburners com

smartfatburners.com
United States
Almost 2 years using the app
August 8, 2024

Shinco Zhao, really good agent.

Valenia
United States
3 days using the app
April 26, 2024

Sehr hilfsbereiter Support !!

Stampanimals
Germany
5 months using the app
August 28, 2024

an easy-to-use and interactive app

Ateliê das Ofertas
Brazil
2 days using the app
May 8, 2024

Easy to use, quick customer service. Jolie is very supportive, thank you!

Energia Klub
Hungary
About 2 hours using the app