Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

October 5, 2023

I've had an excellent experience with CJDropshipping, and I wanted to highlight the outstanding support I've received from Lincy, a sales manager assigned to me. Lincy has been instrumental in my journey with CJDropshipping. She is not only knowledgeable but also incredibly responsive. Whenever I have questions or encounter issues, Lincy is quick to provide solutions and guidance. Her dedication to ensuring a smooth and efficient experience has been invaluable. Overall, CJDropshipping, with Lincy's assistance, has made setting up my business smooth so far and I look forwards to working futher when my store progresses. Highly recommend CJDropshipping!

Deluxe Livin
United Kingdom
19 days using the app
October 10, 2023

My agent Katy Wang is very helpful and also gave extra information on ways to save money on shipping for future purchases. Great customer service from this agent!

WiShipy
United States
18 days using the app
March 12, 2024

Merci à sita qui a su répondre à mes questions et interrogation avec gentillesse.

Pinktrezor
France
6 days using the app
October 31, 2023

i had a really nice service from Chandy Chen, thank you.

ThreadManiaGr
Greece
About 2 months using the app
August 28, 2023

I would like to commend Brian from CJ for his professional work and quick response. He pleasantly surprised me when he sent me a message on his own that my order had been shipped from the warehouse.

Thank you Brian! :)

Viverance
Slovenia
10 months using the app
October 20, 2023

The best. Very satisfactory service. Very helpful staff, experienced in dealing with various issues, especially their staff named Cheria who helped me a lot.

Walaoway
Malaysia
About 2 months using the app
October 13, 2023

Nigel is truly fantastic, thank you for your help and your time and patience...you have helped me a lot.

MISTYKE-SHOP
Spain
8 months using the app
September 17, 2023

Recently started my Shopify store again through CJ. The customer service is incredible. Nancy Wu, who has helped me, is highly knowledgeable about all aspects of CjDropshipping, and she has helped me to set up and optimize my store for success.

TheHeatedCompany
United States
5 months using the app
September 1, 2023

I cannot express enough how impressed with John's exceptional responsiveness and dedication. Working with him has truly been a pleasure. Whenever I had a question or needed assistance, John was there in a flash to provide guidance and support. His quick response time and willingness to go above and beyond made my experience on CJ absolutely fantastic. I can confidently say that John's commitment to customer service is top-notch, and I look forward to continuing to work with him in the future. Thank you, John, for making my experience so smooth and enjoyable!

Digital Market 365
United States
4 months using the app
January 4, 2024

Saturn is a helpful and nice customer service.

AuraBank™
United Arab Emirates
About 1 hour using the app