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Martin mao is helped me a lot. always open for questions and very professional. I can highly recommend
Thank you for your feedback! Your approval is our motivation.
CJ has very supportive agents. My special Thanks to Agnes Fang for being very patient and supportive on clearing all my doubts.
Shicharl is amazing! She is the best supplier I ever worked with. Prices are so good, shipping is so fast, everything is great :)
I am very very happy, we will do lots of business together
I had an excellent customer support experience with Yana from CJ Dropshipping. Yana was not only prompt in her responses but also incredibly helpful in addressing all of my queries instantly. Her dedication to providing top-notch service made my interactions with CJ Dropshipping a breeze. Yana's responsiveness and knowledge left a lasting positive impression, and I truly appreciate her assistance. Thank you, Yana, for your outstanding support!
Very supportive agent which i think it is super important to dropshipping business. Special thanks to my agent Crystal
Jocelyn Yan is very helpful and responsive. I requested additional information for a product in my store and she was able to not only share what material it is and where it was manufactured but she also gathered detailed information about the size and dimensions of the product as well.
Thank you for a friendly and professional service experience.
Angel Li is Great! She shared a demonstration about how to import reviews to my store, walked me through the process of POD, and advised me on Custom Packaging. She is knowledgeable and was able to answer all of my questions fast and easy.
I really appreciate her quality service and support.
Overall, CJ Dropshipping is reliable and offers great partnership. Open and Clear Communication is Key.
I added over 390 products to my store and thanks to Vincy Xi, she suggested and advised me how to submit my support tickets in order for the rest of the team to assist me effectively and efficiently.
They were able to confirm, clarify, and elaborate which products were available, out of stock, low in stock, non-replenishment, and if the SKUs weren't working they even suggested similar products to replace the original. Their response and resolution time frame is impeccable.
I honestly must say that CJ Dropshipping has put my mind at ease knowing that if there is ever an issue or concern, they are here to assist and support. Thank you so much!
★★★★★
I had the privilege of receiving assistance from Bin Han in the customer service team today, and I couldn't be more pleased with the experience! Bin Han was incredibly understanding, quickly comprehending my concerns and addressing them with utmost clarity. His straightforward and no-nonsense approach was truly a breath of fresh air. What's more, he was able to solve my problem within a swift 30 seconds, saving me both time and frustration. The professionalism and efficiency that Bin Han displayed were second to none, and I can't recommend him and the team highly enough. Kudos to Bin Han and the entire customer service team for delivering such an exceptional service!
Bin Han
Let me tell you Bin has been there from the start and helps me 24/7
I had a very good experiecne with the support and also with my account manager Sammy Hwang is very helpful!
Great experience overall! Catherine is our agent and has been very helpful and reachable at all times for all the questions we had when setting CJ up. Happy to work with CJ! Thanks a lot Catherine! Great communication is hard to find :)
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!