Reviews (8,981)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, with agents like Carrie, Leon, and Ken Yang noted for their responsiveness. It's user-friendly, ideal for beginners in dropshipping, and offers a wide selection of competitively priced products. The seamless Shopify integration aids in efficient inventory and order management, while reliable shipping and proactive personal agents enhance the merchant experience. Quality control and quick sourcing of high-quality products are also significant benefits.

September 26, 2023

The mam very help me in my issue I really appritiated you experience and quick response and he solve me a problem in a few minutes thank you.

Said12
United Arab Emirates
3 months using the app
September 11, 2023

Very good quality and great store and so is the support service. For example, an assistant named Eugenia Deng solved my problem quickly and easily. Just awesome

RetroFiesta
Azerbaijan
3 months using the app
April 20, 2021

Amazing customer service (Cecil) very helpful, always there when I need assistance, fixed problem quick

Signan
United States
3 months using the app
CJDropshipping replied April 20, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

May 21, 2023

Billy from CJdropshipping really helped me to create my Shopify store. He replies fast and professionaly. Definetly recommend !

Ma boutique
Switzerland
3 months using the app
October 20, 2023

Incredible service, it is clear that Linda is very professional and has the potential to be the best, you could say that thanks to her I trust CJ Dropshipping more. Thank you!

Next Gen
Spain
3 months using the app
June 2, 2020

Bianca is amazing to work with. Very understanding and quick to get things done. She helped me while I was confused and made sure I was back on the right track. Always answers my questions, and makes sure my business is set up for success!!

PoreSpa™
Canada
3 months using the app
CJDropshipping replied June 2, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited December 28, 2020

This app works so well! It's super simple to use and it saves us a lot of time. Also, the cjDropshipping assistance is complete and we want to thank you Danielle for her support. Really recommended!

JewelTrees - Store Ufficiale
Italy
3 months using the app
CJDropshipping replied October 21, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

February 15, 2023

Their support agent Angel was good and on point. So far this app is working great for me. Lot better than aliexpress

BuffYourCat
Spain
3 months using the app
January 5, 2024

CJ Dropshipping stands out as the ideal platform for both novice and experienced dropshippers. The user-friendly interface simplifies the entire process, and the CJ team provides excellent support. Personally, I've experienced significant assistance from Kraytom Zhu, who consistently aids in the expansion of my business by promptly addressing my requests and offering valuable assistance. My positive experience with CJ, particularly thanks to my dedicated agent, has greatly streamlined my operations. I wholeheartedly recommend CJ to anyone looking to launch their own online store.

Teckler Trendz
India
About 2 months using the app
November 20, 2023

ive been using cj for a while now and my agent Erica has been helping me since the start about a year now and has been awesome with sorting issues out for me and being very proactive with solutions. Thanks Erica again for all your help!

INUI Designs
Australia
3 months using the app