Reviews (9,914)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive product range, ease of use, and excellent customer support. They appreciate the efficient fulfillment, reliable shipping, and seamless Shopify integration that simplifies store management. The presence of personal agents for proactive assistance and problem resolution, along with competitive pricing and real-time order tracking, also receives high praise, enhancing both profitability and customer satisfaction.

November 9, 2021

Good service, they improved the platform but to be honest, I'm here only because of Shaw, he's really the best agent ever

Artasa
Italy
19 days using the app
CJDropshipping replied November 9, 2021

Thank you for your feedback! Your approval is our motivation.

December 8, 2023

I love how they respond in the moment and give help, Holyzhen gives exelent customer service

Cooishe Store
Morocco
19 days using the app
June 17, 2023

⭐⭐⭐⭐⭐
I recently had the pleasure of working with Robert Yang, and I can confidently say that he exceeded all my expectations. From start to finish, Robert displayed exceptional professionalism, expertise, and a genuine passion for his work.

His knowledge and insights in his field are unparalleled. He took the time to truly understand my needs and provided tailored solutions that were both innovative and effective. Robert's attention to detail and meticulous approach ensured that every aspect of the project was executed flawlessly.

BelleVie
Canada
19 days using the app
June 29, 2023

My agent Nigel always helps me and answers very fast. Nigel is very good agent.
He solves all my problems.

heatables
Germany
19 days using the app
October 5, 2023

I've had an excellent experience with CJDropshipping, and I wanted to highlight the outstanding support I've received from Lincy, a sales manager assigned to me. Lincy has been instrumental in my journey with CJDropshipping. She is not only knowledgeable but also incredibly responsive. Whenever I have questions or encounter issues, Lincy is quick to provide solutions and guidance. Her dedication to ensuring a smooth and efficient experience has been invaluable. Overall, CJDropshipping, with Lincy's assistance, has made setting up my business smooth so far and I look forwards to working futher when my store progresses. Highly recommend CJDropshipping!

Deluxe Livin
United Kingdom
19 days using the app
October 28, 2020

Good app, agent Janet Lin is very friendly and helpful. Whenever I have questions, she will provide me with the answer promptly and politely. Recommended.

Galaxone
Singapore
19 days using the app
CJDropshipping replied October 29, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

March 18, 2024

Zoey Zheng was great!, very helpful and informative & resolved all of my issues.. thanks

THE SKUARE
United States
19 days using the app
Edited July 14, 2022

Good app! The customer support is nice and very supportive at some points. One thing I am mildly satisfied is that the shipping/delivery times are a little bit high. Thank you for this amazing app. Hope seeing to do business for longer!

Best Choice Electronics
United States
19 days using the app
May 17, 2023

It’s been a very smooth transition to using CJ Dropshipping. Brian is very helpful, and so far orders have been fulfilled correctly and faster than the estimated time is provided.

Graceful By Design
United States
19 days using the app
December 22, 2022

Thank you Talisa Chou for helping me so much tonight! I appreciate all that you do and for being so patient with me!!

BoomEgg - The Most Effective Stress Toy for Men
United States
19 days using the app