Reviews (9,429)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its competitive pricing, quality products, and seamless Shopify integration, which boost profitability and efficiency. The user-friendly interface and diverse product selection simplify dropshipping management and expansion. Features like real-time tracking and efficient order management are highly valued. Exceptional customer service, including responsive personal agents who assist with supply chain and supplier issues, is also highlighted.
Refine
-
By rating
Thanks to Luna CJ Drop-shipping partner for helping me in the adding product process. You have been great!
good support from Fionnula
CJ has very supportive agents. My special Thanks to Agnes Fang for being very patient and supportive on clearing all my doubts.
Diana Chen provided exceptional service and was incredibly helpful throughout the entire process. Her expertise and dedication made a significant difference in our experience, and we highly recommend her to anyone seeking outstanding assistance. Thank you, Diana!
Very helpful staff (specially Erica and Alex) and assistive at any time. Good products and makes it easy to Integrate.
Very supportive agent which i think it is super important to dropshipping business. Special thanks to my agent Crystal
Jocelyn Yan is very helpful and responsive. I requested additional information for a product in my store and she was able to not only share what material it is and where it was manufactured but she also gathered detailed information about the size and dimensions of the product as well.
Thank you for a friendly and professional service experience.
Angel Li is Great! She shared a demonstration about how to import reviews to my store, walked me through the process of POD, and advised me on Custom Packaging. She is knowledgeable and was able to answer all of my questions fast and easy.
I really appreciate her quality service and support.
Overall, CJ Dropshipping is reliable and offers great partnership. Open and Clear Communication is Key.
I added over 390 products to my store and thanks to Vincy Xi, she suggested and advised me how to submit my support tickets in order for the rest of the team to assist me effectively and efficiently.
They were able to confirm, clarify, and elaborate which products were available, out of stock, low in stock, non-replenishment, and if the SKUs weren't working they even suggested similar products to replace the original. Their response and resolution time frame is impeccable.
I honestly must say that CJ Dropshipping has put my mind at ease knowing that if there is ever an issue or concern, they are here to assist and support. Thank you so much!
I had a problem with shipping etc and I asked Angel in WhatsApp and he replied within 5 minutes in 23:00 o’clock he helped and he tried to solve my problem really quick
Shicharl is amazing! She is the best supplier I ever worked with. Prices are so good, shipping is so fast, everything is great :)
I am very very happy, we will do lots of business together
I had an excellent customer support experience with Yana from CJ Dropshipping. Yana was not only prompt in her responses but also incredibly helpful in addressing all of my queries instantly. Her dedication to providing top-notch service made my interactions with CJ Dropshipping a breeze. Yana's responsiveness and knowledge left a lasting positive impression, and I truly appreciate her assistance. Thank you, Yana, for your outstanding support!