Reviews (8,979)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, with agents like Carrie, Leon, and Ken Yang noted for their responsiveness. It's user-friendly, ideal for beginners in dropshipping, and offers a wide selection of competitively priced products. The seamless Shopify integration aids in efficient inventory and order management, while reliable shipping and proactive personal agents enhance the merchant experience. Quality control and quick sourcing of high-quality products are also significant benefits.

August 3, 2020

I have been using CJ for a while now.
I'm shocked how easy to use it is and how good the team of CJ is to help me with all my questions and problems.

Noordtuin
Belgium
3 months using the app
CJDropshipping replied August 3, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

April 29, 2023

Connie Jin is honestly great, solved all my issues in less than five minutes, best service you can get!

Purefinity
United States
3 months using the app
May 4, 2023

Very convenient, customer service can follow up and solve problems in time, logistics is also very fast, and gift boxes can be customized

vapajewelry
Hong Kong SAR
3 months using the app
May 1, 2023

Fionnula was a great customer service rep; provided detailed explanations to solve an issue I had!

EssentialExclusive
United States
3 months using the app
November 7, 2022

I reached out into chat for help and a young man named Billy assisted me and I have to say he was phenomenal he went above and beyond to help me better understand !

Tiny Tikes Apparel
United States
3 months using the app
June 16, 2020

I just started dropshipping and I chose to work with cjdropshipping really I am very satisfied with their team which helps me a lot they are listening They answer all the questions I can say that they made me easier life

COLVACTEK
United Kingdom
3 months using the app
CJDropshipping replied June 16, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

August 30, 2023

I am very satisfied with the assistance of CJdropshipping especially Sulee Li was really very kind and professional in helping me to solve any problems with the product

FRIENDLYSHOP
Italy
3 months using the app
November 4, 2023

To be Honest the service is very good and my assistant Zoey solves all my doubts perfectly, however I consider that there are certain things which I think would be better

WIZMOX
India
3 months using the app
November 13, 2023

I enjoy CJ assistant customer service to my best

Brave solution supplies
Canada
3 months using the app
April 10, 2023

Excellent customer service from Lea. She is very professional helps me with all my questions and she is available 24/7, appreciate that.

SuppetCo
Mexico
3 months using the app