Reviews (8,392)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

May 17, 2023

Impressed with CJ Dropshipping app's efficiency, obtaining quotes and shipping prices effortlessly. Nancy Wu's competence and guidance left a lasting impression.

JewelNecklace
India
3 months using the app
June 5, 2023

it's great! you get your own personal agent and the service is great! my agent layla long is the best agent!

FlickerFlame
Denmark
3 months using the app
September 25, 2020

Excellent service! My CJ partner Levin has been very helpful, prompt in getting anything done and I believe they are one of the better agents out there!

Upkrate
United Kingdom
3 months using the app
CJDropshipping replied September 27, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 16, 2020

CJ is by far the best sourcing app I have worked with and trust me I have tried them all. The shipping rates, the shiiping times, precessing time, customer support, everything is so much better than aliexpress and others that it makes absolutely no sense not to use them. They provide private agent to every customers + so many perks for free for whuch other sourcing apps charges alot.

Fiona Xu is my private agent, she is absolutely awsome. Her response time, nature, vocabulaty etc is on point. I can't stress how much easier it has made my life just to have her as my private agent, I can simply ask her anything fricking thing and she almost everytime knows the answer, and all of this for free ( no charges ), can you imagine!!!!

Trsut me if you read this comment and are thinking about using CJ, just go ahead and use it, it's free and hell of a lot better than others.

For CJ Dropshipping - 5 stars.
And for Fiona Xu(my private agent) - 10 stars.

NECKPOISE
India
3 months using the app
CJDropshipping replied July 16, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

December 15, 2020

Great system and platform to follow with in check guidelines and great agents to assist at any time. My personal agent Alisa has been with me from day 1 and is still guiding me and helping me to this day. I always appreciate her help and can't wait to grow my business with CJ.

STICKIT
Australia
3 months using the app
CJDropshipping replied December 15, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 27, 2021

Really Great Service, my personal Agent Lee Li does a really great Job!
Thanks for the good work and the fast response!!!

ESMerry part of OrganiseThings
United States
3 months using the app
CJDropshipping replied October 27, 2021

Thank you for your feedback! Your approval is our motivation.

July 1, 2020

Thank you CJ for the quick responses and especially to Bianca, for that reactivity and speed. thank you so much

TeaRmos
France
3 months using the app
CJDropshipping replied July 1, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

January 2, 2023

Really good customer service, Zoey was patient and really helpful. Answered all of the questions I had with details.

Kayxer
Australia
3 months using the app
February 1, 2023

I highly recommend CJ dropshipping for anyone looking for a reliable and efficient solution for their e-commerce needs. I've been getting assistance from a great agent who goes by the name Amy Huang, and she's been incredibly exceptional so far.

Hasty Blend
South Africa
3 months using the app
September 22, 2020

I use this app to help me with all of my orders. I was having some issue and luckily Vicky Zheng was able to help me through it. She was very patient and friendly and answered all of my questions thoroughly.

Massage-Esque
United States
3 months using the app
CJDropshipping replied September 22, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!