Reviews (8,392)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

February 27, 2023

I m very satisfied with my contact Alina Liu , Quick responding to my multiple questions , clear answers and most of all very patient

gogoodiez
Morocco
3 months using the app
September 4, 2021

June Chen has provided me with the solution I needed at the right time, she has been very attentive. Overall, the service is great and I am very satisfied.

Polo's Dog Shop
Spain
3 months using the app
CJDropshipping replied September 5, 2021

Thank you for your feedback! your approval is our motivation.

February 21, 2023

Phoebe Lin has helped me so much! She was extremely helpful, informative, and patient. She truly went above and beyond to help me with my store. Thanks so much!

Brivo™
United States
3 months using the app
January 14, 2023

Sveta from cj dropshipping helped me with a lot of patience. She even answered my silly questions. Her attitude is very professional.

Buy anything online from verified multivendor store
Pakistan
3 months using the app
March 6, 2023

I've been working with an agent called Bonnie. People like Her make CJ Dropshipping great. I'd like to thank her a mill times. She's helped me a lot, she's very responsive and professional. Thank you Bonnie again and CJ Dropshipping for having her

Croc Buddy
Ireland
3 months using the app
March 17, 2021

Great customer service. Was slow at first but then when I talked to a person I got great help. Very thankful.

Bottleonthego
Sweden
3 months using the app
CJDropshipping replied March 19, 2021

Thank you for your feedback. CJ is always dedicated to offering better service and helping every dropshipper from start to success. Have a nice day!

December 29, 2020

Love this platform! The support, the easy navigation and prices are amazing. The best one for sure! My agent Howard is incredible and helps me a lot with doubts and support, I can ask him anything anytime and he will answer me. Thank you guys for providing us all this. Couldn't be more satisfied. :)

Mombilini
Brazil
3 months using the app
CJDropshipping replied December 30, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 20, 2022

5 star rating to Paulo Huang for helping me, Great work! Thank you very much, The app is alright .

Zumif
Portugal
3 months using the app
March 8, 2023

Very happy to work with CJDopshipping. They are reliable and helpful. Great custom support from the supplier

Kiddiekorner
United States
3 months using the app
June 4, 2020

Excellent customer service! Stella was very prompt in her replies and helping me out tremendously by talking to the supplier, giving me ideas and alternatives. Very pleasant first experience.

mysaskin
Singapore
3 months using the app
CJDropshipping replied June 4, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!