Reviews (9,497)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and fast shipping, which boost customer satisfaction and business growth. They praise its user-friendly interface for easy integration with Shopify, enhancing product listing, order tracking, and inventory management. The wide product selection and features like real-time tracking and efficient fulfillment are highlighted. Exceptional customer service, with dedicated agents offering responsive and professional support, is also highly valued.

September 27, 2023

Very helpful staff (specially Erica and Alex) and assistive at any time. Good products and makes it easy to Integrate.

LeatherInn
United Kingdom
4 months using the app
Edited June 25, 2023

Jocelyn Yan is very helpful and responsive. I requested additional information for a product in my store and she was able to not only share what material it is and where it was manufactured but she also gathered detailed information about the size and dimensions of the product as well.

Thank you for a friendly and professional service experience.

Angel Li is Great! She shared a demonstration about how to import reviews to my store, walked me through the process of POD, and advised me on Custom Packaging. She is knowledgeable and was able to answer all of my questions fast and easy.

I really appreciate her quality service and support.

Overall, CJ Dropshipping is reliable and offers great partnership. Open and Clear Communication is Key.

I added over 390 products to my store and thanks to Vincy Xi, she suggested and advised me how to submit my support tickets in order for the rest of the team to assist me effectively and efficiently.

They were able to confirm, clarify, and elaborate which products were available, out of stock, low in stock, non-replenishment, and if the SKUs weren't working they even suggested similar products to replace the original. Their response and resolution time frame is impeccable.

I honestly must say that CJ Dropshipping has put my mind at ease knowing that if there is ever an issue or concern, they are here to assist and support. Thank you so much!

EYE-SESS Designs
United States
4 months using the app
September 6, 2023

I had a problem with shipping etc and I asked Angel in WhatsApp and he replied within 5 minutes in 23:00 o’clock he helped and he tried to solve my problem really quick

Ellege et eme
Greece
4 months using the app
September 28, 2020

Great experience overall! Catherine is our agent and has been very helpful and reachable at all times for all the questions we had when setting CJ up. Happy to work with CJ! Thanks a lot Catherine! Great communication is hard to find :)

HEY PETSY.
Germany
4 months using the app
CJDropshipping replied September 28, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

August 29, 2023

Shicharl is amazing! She is the best supplier I ever worked with. Prices are so good, shipping is so fast, everything is great :)

I am very very happy, we will do lots of business together

BossyNails
United Kingdom
4 months using the app
June 26, 2023

I had a very good experiecne with the support and also with my account manager Sammy Hwang is very helpful!

GlowingTime
Romania
4 months using the app
August 23, 2023

I had an excellent customer support experience with Yana from CJ Dropshipping. Yana was not only prompt in her responses but also incredibly helpful in addressing all of my queries instantly. Her dedication to providing top-notch service made my interactions with CJ Dropshipping a breeze. Yana's responsiveness and knowledge left a lasting positive impression, and I truly appreciate her assistance. Thank you, Yana, for your outstanding support!

Zillow Shop
United Arab Emirates
4 months using the app
January 19, 2022

I absolutely love this app! I can find everything i need for my store. If i need help, Customer service is quick to help and solve issues i might have. Overall, it is a good experience.

Rtstylez
United States
4 months using the app
CJDropshipping replied January 23, 2022

Thank you for your feedback! Your approval is our motivation.

February 9, 2021

Boonie Gu, is a super client supporter!! You guys rock, answered every question in so much detail. Took the time to actually deliver the right answers unlike other sites. You rock!

Vitality TOP
Canada
4 months using the app
CJDropshipping replied February 9, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 7, 2023

Agent Kitty luo , i give you 5 stars, always there to find solutionand improve the business.I recommend!

Nideo
France
4 months using the app