Reviews (8,392)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

Edited January 27, 2023

CJ dropshipping has amazing customer support with agents available 24/7. Ada Qiu is a really helpful & knowledgeable person who helped me clear a lot of questions I had about custom packaging and warehousing. Thank You, Ada Qiu.

Gem Lexis
Canada
3 months using the app
September 30, 2022

Thank you very much for your help Diana. I thank you for your availability. I hope we will work together for a long time. CJ D is really good.

DailyHelpStore
France
3 months using the app
December 22, 2022

Loker Wang helped me with some shipping method issues. Thanks again for the fast replies and cooperation.

LedCap
Türkiye
3 months using the app
May 3, 2021

I am happy with this application and the sourcing service of cjdropshipping, the team is warm and efficient especially victoria.

Réveils-Matin
France
3 months using the app
CJDropshipping replied May 5, 2021

Thank you for your feedback! Your approval is our motivation.

April 1, 2023

Thanks Ken for helping me a lot, he answers very quickly. his answers are precise and clear, thanks for him

ASEEMSHOP
Uzbekistan
3 months using the app
February 7, 2023

Always responds within 5 minutes with a great solution/answer to my problems or to my questions. Awesome site!

thinvault
Switzerland
3 months using the app
June 10, 2021

Bianca is the best! no kidding. She is so helpful and makes everything so much easier if you are new to this app. thanks!

Nimble Homely
Canada
3 months using the app
CJDropshipping replied June 10, 2021

Thank you for your feedback! Your approval is our motivation.

September 29, 2022

I was new to cjdropshipping and my personal agent henry was so kind to me and he suggest me a lot of trending product. just a amazing guy.

Crack Massager™
Japan
3 months using the app
May 16, 2023

Murphy Hu was extremely quick to answer all my questions and was informed and resourceful with each answer and supplied links and screenshots to best help answer all my questions! The CJ Dropshipping platform also has a lot to offer for getting you started and connected to trending products.

Trendy Tailz
United States
3 months using the app
Edited April 18, 2023

Excellent service, fast and professional,

Violet helping me with technical issues, finding products and solutions

FuturCharge
France
3 months using the app