Reviews (8,979)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, with agents like Carrie, Leon, and Ken Yang noted for their responsiveness. It's user-friendly, ideal for beginners in dropshipping, and offers a wide selection of competitively priced products. The seamless Shopify integration aids in efficient inventory and order management, while reliable shipping and proactive personal agents enhance the merchant experience. Quality control and quick sourcing of high-quality products are also significant benefits.

May 6, 2023

Agent Cherry Xu is one of the best hands down, very fast and cordial service 5/5 highly recommended

Yam Boulevard
United States
4 months using the app
October 3, 2023

I had an issue with shipping and Sulee Li gave me fast and friendly help! She assured me of the shipping cost and was very pleasant in doing so. Great customer service!

ALL PAWS SHOP AND GIVE
United States
4 months using the app
Edited April 27, 2023

The fastest and friendliest support. Helps me with answers to my dumbest questions at any time of the day or night. Thank you, Diana!

Anytoyz
United States
4 months using the app
June 9, 2022

A very good app with great customer service. CJ should ensure faster shipping compared to other providers.

davabuy
Germany
4 months using the app
May 12, 2023

Très bon service, réactif, je recommande ! J'utilise CJ et mon agente "Vita" est très pro et proactive

Project Body Fit
France
4 months using the app
May 8, 2023

Ken was such a big help with my product issues. Much appreciated the service and the wide product range they offer.

RAVEWAVEHANDFANS
Australia
4 months using the app
June 10, 2021

Annie, you have excellent customer service skills. Without a doubt, the best agent I've ever spoken with. As she explained everything step by step, all of my problems and fears were resolved.

Calametick
United States
4 months using the app
CJDropshipping replied June 10, 2021

Thank you for your feedback! Your approval is our motivation.

October 18, 2023

Violet was able to find every product I wanted to test!!
What a legend. I'd recommend 100%

Meenna
Philippines
3 months using the app
September 14, 2023

Alina Liu just helped me a lot with an order that was giving me an error, attentive support whenever I need it, thanks CJ. They've helped me a lot so far, thank you.

Elegafino
Brazil
4 months using the app
September 12, 2023

I'd like to thank Janet & Angel for their great customer service these last few days! I love how quick you can be in contact with these friendly people and they are very helpful in assisting you with whatever questions or concerns you may have!

Teal Innovations
Canada
4 months using the app