Reviews (8,388)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

December 7, 2022

Best experience I have using the app and so far it is the best it helps me with my products and customer service is fast and helpful Grant Weng is always there to help me with any problem I have He is really awesome

HT Improve
United States
3 months using the app
April 30, 2020

It is a pity that only 5 stars can be give, otherwise I will definitely give my agent 10 stars
She super helpfull and fast respond to solve my issue
very happy that i have this agent

PARADISE STALL
United States
3 months using the app
CJDropshipping replied May 3, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

April 8, 2021

Excellent app. The service Team helps me to solve my problem. Ian Xue and Leo Wong both are very helpful.

GROOVMART
India
3 months using the app
CJDropshipping replied April 8, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

Edited February 11, 2023

I am new to the dropshipping buisness. After registration directly get a whatsapp from support. direct and competent support from Agnes without waiting. perfect.

SZYM - STORE
Germany
3 months using the app
May 1, 2021

Excellent services, very good, precise and fast support. I work with my personal manager Danny and he has always helped me to solve the various problems that obviously arise during the creation of a business, sometimes giving me some useful advice. Great working relationship, also to be able to build a possible project together!

ItalySelector
Italy
3 months using the app
CJDropshipping replied May 5, 2021

Thank you for your feedback! Your approval is our motivation.

April 2, 2020

Better app for dropshipping, and agent are very cool, the services, they make everything you want, they are always here for you !

STUPID TWINS
France
3 months using the app
Edited January 27, 2023

CJ dropshipping has amazing customer support with agents available 24/7. Ada Qiu is a really helpful & knowledgeable person who helped me clear a lot of questions I had about custom packaging and warehousing. Thank You, Ada Qiu.

Gem Lexis
Canada
3 months using the app
September 30, 2022

Thank you very much for your help Diana. I thank you for your availability. I hope we will work together for a long time. CJ D is really good.

DailyHelpStore
France
3 months using the app
December 22, 2022

Loker Wang helped me with some shipping method issues. Thanks again for the fast replies and cooperation.

LedCap
Türkiye
3 months using the app
May 3, 2021

I am happy with this application and the sourcing service of cjdropshipping, the team is warm and efficient especially victoria.

Réveils-Matin
France
3 months using the app
CJDropshipping replied May 5, 2021

Thank you for your feedback! Your approval is our motivation.