Reviews (8,392)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

Edited June 14, 2023

Good customer service and Sveta is always willing to help! Fulfilment is smooth, fast, and without issues.

Bollse
United Kingdom
3 months using the app
April 11, 2023

In my first experience, I received great attention from Brian. He solved my problem and I was able to successfully complete my first sale. His response was quick and very clear.

Tienda WIM
Chile
3 months using the app
September 28, 2020

Very useful App, i make bulk orders on CJ website, and tracking numbers come automatically on Shopify ! Good service

Boite Montre
France
3 months using the app
CJDropshipping replied September 28, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 22, 2021

Easy to use, good shipping rate, but most of all very good communication with the support center. They will guide you through the whole process.

Essential Avenue
Norway
3 months using the app
CJDropshipping replied October 25, 2021

Thank you for your feedback! Your approval is our motivation.

March 22, 2023

As a starter, I do appreciate Ms. Rebecca from CjDropshipping. She made it easy for me to easily operate my store. She would respond to my questions quickly and is really humble and respectful to handle those. To those starters out there, never be afraid to start your own even if you are not a techy person because CjDropshipping has brought you a partner to guide you when you need them.

Shop 'n Drop PH
Philippines
3 months using the app
August 23, 2021

The Italians support me a lot and quickly, I hardly have any major problems during my work, especially Mandy Lu is always supportive whenever I need help, thank you very much!

stonesring
United States
3 months using the app
CJDropshipping replied August 24, 2021

Thank you for your feedback! Your approval is our motivation.

October 28, 2021

customer service is really great, thank you Connie Jin for assisting me with patience and dedication

Santa Claus Store
Italy
3 months using the app
CJDropshipping replied October 31, 2021

Thank you for your feedback! Your approval is our motivation.

December 24, 2020

I have used this app on several stores and I have no complaints. With a previous store, CJ helped me scale and I eventually sold the store on exchange to a buyer that is still enjoying CJ's awesome services. My agent Jack is by far the most helpful ad supportive person I have ever worked with. Thanks for always being ready to help and offer guidance when I need it. You make my ecommerce journey better. Very happy to be a part of the CJ family!

Effective Breastfeeding
Kenya
3 months using the app
CJDropshipping replied December 24, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 16, 2023

I thank Rebecca for the quick advice and professionalism she showed me, I highly recommend CJ Dropshipping, their advisors are incredible !

Lumino
France
3 months using the app
Edited January 4, 2023

I'm new to dropshipping and my amazing consultant Anthony Chung helped me through all the questions I had. He was very patient with me and I am extremley grateful with his help!!!

SYPANE
United States
3 months using the app