CJdropshipping: Much Faster , 7,651 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its wide product range, competitive pricing, and efficient shipping. They commend the personalized customer service, noting the quick response times and professionalism of assigned agents. The platform's sourcing services and private chat feature are also highlighted. Some merchants credit the customer service team for significantly contributing to their business success.
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Great service! Chris Ou helped me with any kind of problem!
Support is very fast and has always a solution!
No duties, They dont send the invoice to customer, I can generate it myself. Perfect 24/7 support! Satisfied
Initially, I was extremely satisfied with their service. Items were shipped within 3 business days and tracking information reflected products that were on their way to the customer. In just this week alone, CJ has shipped products to the wrong customers (twice). An order has been processing since Jan. 22, and they are unsure if it has processed, or will process. Not to mention tracking information is a joke. My customer's guess is as good as mine when of if anything will ship. I am holding out hope that things will change, but looks like I will start my journey to find a better supplier.
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Great app to find products that you like, Elena helped me with quick customer service and was very kind.
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One of the CJ Agent that Cole chou is very patience and listening to my questions and try to help me solve it.
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Very helpful app with great chat service....My agent is very supportive and ready to assist me whenever I need her..... Thanks a lot
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The app is really the best and essential for effective dropshipping !
As for customer service, I have rarely seen one like this: Always very fast and kind. Special thanks to Bianca for her responsiveness!
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Great service and excellent customer support. My agent (Estelle) was able to find answers and solutions for all kinds of questions and requests. Easy to use interface, even with multiple tabs opened, great user experience. The only reason it's not 5 stars is that product search doesn't really find relevant results all the time, so that could be on the list for improvement.
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I contacted the support team regarding my sourcing issue and one of them reply with a solution promptly.
Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Great service and fast shipping times. Costumer support is fast. Very satisfied with both the store, shipping times, shipping prices and costumer support