CJdropshipping: Much Faster , 7,502 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.
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I really like CJ's services! The best thing is that you can always live chat with their very nice and helpful customer service team. Special thanks to Jenna Zhu!
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
I'm not sure why CJDropshipping App received a star of 4.7. They are not able to comply with their order policy mentioned on their website (3-7 Days processing / 5-7 Shipping). When you checked with them, asked why the shipping is delayed, they will keep asking you to have a stock with them and explained their processing time (4-7 Days plus shipping) which is a clear cheating strategy. Shopify should check their partner policies and strictly implement those policy and even ban them to prevent using their App/services. We replaced our existing supplier due to this reason and they are worse than the first one.
We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.
Terrible platform. I've been using them since June 2021. The inventory listed on the site is not real. I sold over 30 units of a product that they ended up not having (even though the inventory stated they had over 9,000). It took them over a week to let me know they wouldn't be able to source a viable replacement product so I found another supplier. I've been trying to get refunded for over a month now and they are still withholding 15% of my money. It wasn't easy to get the other 85% either, I've had to contact my agent every single day for the last 30 days. Bad products, slow shipping, and no accountability. I promise you'll regret it in the long run.
Hi, thanks for your feedback. There are two types of inventory: CJ inventory refers to products in CJ warehouses worldwide while factory inventory refers to products from cooperated factories of CJ. Regarding the refund, our agent is helping to review the transaction details and get back to you. Please keep in touch with our agents. Thank you for your patience. With any problems, you can still submit a ticket or write to support@cjdropshipping.com for help.
I was very disappointed with the company’s communication and product search, and did not provide me with any help. I was quite disappointed with this.
Thank you for your feedback! Your approval is our motivation.
thank you Cristina Han for a nice Work . fast support and it help me alot
Im currently using the app to source products, their representatives are very attentive and quick to respond
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
you know how you need to find a trustworthy supplier to not waste time micromanaging every single order? this company does the exact opposite. they work slow, aren't very capable and some agents are completely useless (won't reply to me in days). they constantly mess up and it's a nightmare to sort through everything so you're forced to provide refunds to your customers. they never take any accountability even when it's their mistake, i highly don't recommend this company to anyone.
Hi Mochimisu, sorry for the inconvenience to you. You can submit a ticket or write to support@cjdropshipping.com and our agent will get back to you regarding your problems.
Amazing service, Mr Jarvan is very professional and kind. I'm going to recommend Mr Jarvan and CJDropshipping to my friends.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Angel Li was sensational on her support at CJ and very accurate in the orientations, with such speed and an excellent performance!
Joanna is driving me crazy. I have been trying for a whole morning to clarify the situation of only three orders, but it is being totally impossible. She tells me that they have been sent when they have not. The status clearly indicates that the orders have not yet been processed. I told him that if he is not sure of the information, to check it with his colleagues, but to confirm the correct status of the orders, what cannot be is that he is teasing me for shutting up my mouth !!!! ! I am very angry with this situation, I have been consulting the status of those three orders for days and days but I still have not received any response. Nobody clarifies absolutely anything to me !!!!!
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!