CJdropshipping: Much Faster , 7,495 reviews

Thanks for this platform. saved my time and made me make more money, and I no longer have to deal with those annoying logistics problems! Thanks to my agent Curry.

I recently had the pleasure of working with Fairy Hong from CJ Dropshipping's customer care team, and I must say, I was thoroughly impressed with her level of expertise and exceptional customer service.

As a new user of CJ Dropshipping, I needed assistance in connecting my Shopify store to my CJ Dropshipping account. Fairy Hong was quick to respond to my queries and patiently guided me through the entire process. She took the time to understand my specific needs and went above and beyond to ensure that my integration was seamless.

Throughout our interactions, Fairy was professional, courteous, and incredibly knowledgeable about the CJ Dropshipping platform. Her attention to detail and willingness to help made the entire process stress-free and straightforward. I felt reassured knowing that I could count on her for any further assistance I may need.

Overall, I am extremely satisfied with my experience with Fairy Hong and CJ Dropshipping's customer care team. I highly recommend their services to anyone looking for a reliable and efficient dropshipping partner. Thank you, Fairy, for your outstanding support!

Fast response in general with the chat, I found that this agent is very helpful in problem solving: Sylvia Wang

I really like CJ's services! The best thing is that you can always live chat with their very nice and helpful customer service team. Special thanks to Jenna Zhu!

I'm not sure why CJDropshipping App received a star of 4.7. They are not able to comply with their order policy mentioned on their website (3-7 Days processing / 5-7 Shipping). When you checked with them, asked why the shipping is delayed, they will keep asking you to have a stock with them and explained their processing time (4-7 Days plus shipping) which is a clear cheating strategy. Shopify should check their partner policies and strictly implement those policy and even ban them to prevent using their App/services. We replaced our existing supplier due to this reason and they are worse than the first one.

Terrible platform. I've been using them since June 2021. The inventory listed on the site is not real. I sold over 30 units of a product that they ended up not having (even though the inventory stated they had over 9,000). It took them over a week to let me know they wouldn't be able to source a viable replacement product so I found another supplier. I've been trying to get refunded for over a month now and they are still withholding 15% of my money. It wasn't easy to get the other 85% either, I've had to contact my agent every single day for the last 30 days. Bad products, slow shipping, and no accountability. I promise you'll regret it in the long run.

I was very disappointed with the company’s communication and product search, and did not provide me with any help. I was quite disappointed with this.

thank you Cristina Han for a nice Work . fast support and it help me alot

Im currently using the app to source products, their representatives are very attentive and quick to respond

you know how you need to find a trustworthy supplier to not waste time micromanaging every single order? this company does the exact opposite. they work slow, aren't very capable and some agents are completely useless (won't reply to me in days). they constantly mess up and it's a nightmare to sort through everything so you're forced to provide refunds to your customers. they never take any accountability even when it's their mistake, i highly don't recommend this company to anyone.