Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product range, competitive pricing, and high-quality items. They value the personal agents for their prompt and effective assistance. The platform is recognized for its various shipping options, including non-China warehouses for quicker delivery. Features like automatic order processing, real-time inventory sync, and product sourcing services are also appreciated. The customer service is frequently praised for its responsiveness and efficiency.

June 18, 2021

I used this app for my dropshipping store. It was little hard in the starting to understand the process. My mentor Nico Zhang is very helpful. Clarified all my doubts with patience. Used this app for sourcing few of my products. Looking forward to continue.

The Fresh Eyes
Hong Kong SAR
7 months using the app
CJDropshipping replied June 20, 2021

Thank you for your feedback! Your approval is our motivation.

September 1, 2022

don't come any near this company it will be just a waste of time and money this is the worst company I ever worked with!!!

all 4 home
Israel
7 months using the app
CJDropshipping replied September 1, 2022

We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.

May 19, 2023

great supplier good to order from you thanks i wish to buy from you again in future they delivered as promised

Fyi daily Store
United States
7 days using the app
June 18, 2021

We have used CJ Dropshipping since January. We have added products to our store and they just leave them as sold out without any warning... this service in my opinion is only for beginners to test out products, but not for scaling. Disputes take time, and you have to closely follow up on your orders if you want to see some movement. Just ok. Packaging is correct.

Holistik Bloom
Spain
7 months using the app
CJDropshipping replied June 20, 2021

Thank you for your feedback. There is the risk of short inventory regarding certain products that require replenishment, to avoid such risk for your scaling, it is recommended that you use private inventory to boost order processing.

April 27, 2021

fast anwsering, usual problems with out of stock products, wrong products or other but agent are here to fix it

MonColRoulé
France
7 months using the app
CJDropshipping replied April 27, 2021

Thank you for your feedback! Available CJ inventory suggests that the item can be dispatched from our warehouse right away after you make the payment, whereas 0 CJ inventory means that we’ll wait for the item to arrive from the supplier, before it can go through packaging and quality inspection, which might take approximately 3 days, in most cases. In other words, sufficient CJ inventory means better time efficiency. You can purchase private inventory to avoid stock-out cost.

January 11, 2023

rubbish app guys run . they are not tracking inventory and prices . they keep telling its not possible i can upload chat proves . its waste of time. wnt even give 1 star
9 sales i made out 9 i had to refund 8 customers cuz cj says item has been discontinued and wouldnt update on app and no synce with factories rubbish rubbish rubbish

Mary Amber
United Kingdom
6 months using the app
CJDropshipping replied January 12, 2023

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.

Edited June 30, 2020

I've been working with Curry since the start of my journey with dropshipping. He's been really helpful even from my of my first 2 stores that failed. Now I'm at my 4th store, Curry is very responsive in any inquiries and follow-ups that I need. He also quick in sorting out any issues with my orders. There are a lot of bad feedback with CJDropshipping in FB groups right now, I'm glad Curry is my agent from the start. I really appreciate his work. Great Job!

Fannie Bay Kitchen Store
Australia
6 months using the app
CJDropshipping replied April 27, 2020

Thanks for your words. We will do better in the future. Have a nice day!

July 5, 2022

Ada Qiu was very helpful, she helped me to place my order correctly. She pointed me in the right direction very efficiently.

BBW Outlet
United States
7 days using the app
July 13, 2020

Great support, a lot of pruduct, and special offers and section to help you to choice your dropshipping product. Great

Popcover
Italy
6 days using the app
CJDropshipping replied July 13, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

December 23, 2022

I found it hard to use Cjdropshipping but thanks to the help from Mrs Christina I finally understand how it works.She deserves more than 5 stars

xune Electronic
South Africa
6 days using the app