Reviews (557)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the high-quality products, including durable prints and apparel, and fast fulfillment, often shipping the same day. The customer service is responsive, aiding with any issues promptly. The user-friendly interface eases integration and product addition to stores. Merchants also value the wide product selection, competitive pricing, and personalization features, which contribute to business growth and profitability. Additional support includes video tutorials and an active Facebook group.
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Love this app! So many high quality products to choose from. This is a must have for every Shopify store.
Great customer service from the team at CustomCat. I had an issue with personalization and they went over and above in order to fix the problem. Also the quality of the CustomCat products is excellent and I much prefer them to any of their competitors. Thank you!!!
Just had an 'introductory' conversation with Mike. He was patient (very important) and very thorough in making sure I understood how to navigate the CustomCat dashboard.
Mike made sure I watch their training videos in Shopify to make sure I understand all the variables involved in Print on Demand.
What a terrific experience and I'm so looking forward to working with CustomCat, Mike & Brett.
Thanks again Mike!
Honey Jaks
TeeShirtsILove.com
This is a perfect supplier, a great app with sellers. Look forward to long-term cooperation and become a reliable partner with you.
Very fast fulfilment time, active Facebook community where issues are attended to in time. Great reviews from my customers
The app itself could use some work but other than that i'm very happy with Custom Cat so far. Shipping time is reasonable and so far all of the products have been great and my customers have had no complaints.
I've been Customcat's partner for more than 2 years. They work very well, I always receive their support.
They only didn't answer the last guy's phone call because they were handling my order...Mike provides great customer service! Highly recommend CustomCat!
CustomCat provides t-shirt with cheap base cost with good customer service. I really recommend. Thank you!
Our store has been using CustomCat for almost 4 years and we are big fans! Their team is constantly looking for ways to improve the interface and usability of the app. Their products are good balance of price/quality and they stand behind them with a fair replacement policy for defective items. Their production times are very reasonable as well. Of course no POD is 100% perfect, but I think CustomCat does a stellar job with customer service, even during peak holiday times. Their seller Facebook page is an invaluable resource for sellers to navigate stock availability, learn design best practices and communicate with other sellers/CustomCat staff.