Reviews (556)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, including durable prints and apparel, and fast fulfillment, often shipping the same day. The customer service is responsive, aiding with any issues promptly. The user-friendly interface eases integration and product addition to stores. Merchants also value the wide product selection, competitive pricing, and personalization features, which contribute to business growth and profitability. Additional support includes video tutorials and an active Facebook group.

February 26, 2019

The app is user friendly & the customer service is fantastic. CustomCat is the best POD company in the industry.

madefreshtees
United States
Almost 5 years using the app
November 14, 2019

Support is the best! Also, the quality always is checked carefully. And average shipping time is in the top of POD industry.

Printed Hub
United States
Over 4 years using the app
October 16, 2018

CustomCat is a great POD fulfillment partner. My orders get shipped within 2 days and the quality of the prints are phenomenal. Anyone seller looking for a great POD company, definitely check out CustomCat.

Elevated Gear
United States
Over 4 years using the app
December 5, 2021

I have been using CustomCat for the past 2 years, they have a very fast fulfillment time and all my customers are happy with the drinkware items they have received. The support team usually replies to any queries within 24 hours in a friendly manner. Things they could improve, provide a live chat and showcase their products on the Youtube channel. I would love to sell embroidered hats they provide but before that, I want to see how hats look in a real environment and I think a youtube video would be the best way to see some real-life footage of products.

BuyTeeApparel
India
Over 4 years using the app
Bespoke Technologies replied December 6, 2021

Thanks, for the feedback! Check out product reviews, including embroidered headwear, on our youtube channel! https://www.youtube.com/channel/UCU4dItXcZtXe6vEY5qjQcBQ

February 26, 2020

I had a problem with the personalization feature that custom cat offers. After explaining the issue, Brett at customcat had it resolved the same day within a few hours. Thanks a lot Brett..I really need this to work.

Get A Fresh T
United States
Over 4 years using the app
November 13, 2017

My name is Leonard, and I really like the CustomCat app. First off it was really easy to use, second anything that I was unsure about I contacted the company and they walked me through it step by step. They were very patient with me, I will make sure to recommend CustomCat to all my friends!

Anotherlevel Us
United States
Over 4 years using the app
Edited August 4, 2020

Excellent customer service and great price on products.Favorites are the mugs, which are one of the most competitively priced items on the market. Thank you!

Trumpshop.net
United States
Over 4 years using the app
April 26, 2019

This is the best app I ever used. I order a lot of products from Customcat. They have good products, quality print and customer service perfect. I want to cooperate and develop my business with Customcat

Rosmugs
Vietnam
Over 4 years using the app
Edited October 22, 2018

CUSTOM CAT IS THE BEST. We've been with custom cat for a while now and their customer service is great.

HARLEM MEMORABILIA
United States
Over 4 years using the app
May 27, 2020

Customcat is the best flatform shirt delivery to date. Quite easy to use, convenient fast delivery..

Premium Fan Shirts
Vietnam
About 4 years using the app