Reviews (1,077)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail pricing on a single platform, enhancing operational efficiency and market positioning. The "Detailed Pricing" feature is particularly appreciated for allowing specific prices or discounts for different customer segments, accessible post-login. The app's customer support is frequently praised for its responsiveness and effectiveness, especially in aiding with integration and customization for complex setups. Merchants also report a positive impact on sales due to advanced pricing strategies like quantity discounts, making it a robust tool for eCommerce businesses.

November 5, 2018

Extremely complicated and I could not get it to do what I needed it to do. It probably wouldn't be so complicated if they had useful support articles, or an explanation somewhere of how the app works! The support articles seem to be out of date, at least for the interface I was looking at.

What is a CSP? Why does NOTHING happen when I create a price group? How does install really work? I'm a technical person, but I wrangled with this app for way longer than I expected to. Big waste of time for me. But it might be great for some people who can get it working.

NeuYear.net
United States
About 1 hour using the app
May 10, 2016

No coding and they are very quick and helpful. Almost like an on-demand service. I would absolutely recommend.

Tig Apparel
United Kingdom
2 minutes using the app
January 3, 2019

Installed this app and our website would not load at all. Only would load a white page. The content was still there on the backend of Shopify, but nothing would load. Luckily we had a backup saved. Reached out to support and waiting to hear back.

Just wanted to make this review in-case someone else experienced this.

JACK HENRY
United States
23 minutes using the app
July 14, 2021

I downloaded this app and then realized it was even more expensive for the item I want however it shut my store down for 24 hours by removing all the add to cart buttons from my products and nobody could buy anything.

Hi Little One
United States
8 minutes using the app
BOLD replied July 16, 2021

Thank you for your feedback. We are so sorry you are experiencing this, we would like help resolve this issue any way we can to get you up and running.

June 25, 2017

I was Charged $29.99 for this app when I installed it and uninstalled it on the same day they didn't even wait the 30 free days even when I never used this app.

Mysexywaist Com Wholesale
United States
2 minutes using the app
June 3, 2023

In their publication they promise $20 a month, at the time of payment it is $40, it is double, they lie about their price, it is a hoax.

OUOMALL
Mexico
2 minutes using the app
BOLD replied June 5, 2023

Thanks for writing in! Feedback like yours alerts us to merchants that may need our help. There are 3 different plans within Custom Pricing that can be activated or deactivated (depending on your needs) from within the app admin under settings > account plans. The Quantity Breaks plan can be used at $20 month alone. We would love to help you sort out your needs and fix any issues with your price plan. You can reach us from our Help Center (https://support.boldcommerce.com/hc/en-us) anytime! We’d love get you back on track!

February 9, 2015

This app would be great if it worked with inventory apps. Because it doesn't work with stitch labs i can't use it because stitch is more important for me than this app so I'm placing wholesale orders manually which isn't a problem really.

Kiko Leather
United States
1 minute using the app
October 10, 2013

This is perfect! We sell wholesale and retail and with this app we can do it all on one site! The guys at Bold were awesome to work with and helped me get things done on a tight deadline. Thank you!!

Bluebird Blanket
United States
September 29, 2013

We love our B2C retail online store with Shopify (have had for 5 years), and really wanted to stay with Shopify for our new B2B Wholesale shop, but it was appearing that we were not going to be able to, being that they did not have the integrated tools necessary for a successful B2B experience. However, we were directed by Shopify staff to look at this app as a solution. Simply put, without this app, we would not be able to stick with Shopify for our B2B store. Thanks for a great app!

Blue Cattle Truck Trading Co
United States
September 16, 2013

This is a great. I have 3 different types of customers and it was a nightmare manually changing each of them to their set rankings. This is seamless, simple and works really well. I would really recommend this to anyone who has 2+ customer pricing levels.

P2Life
United States