Reviews (1,076)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to adjust pricing efficiently, catering to both retail and wholesale needs on a single platform. They appreciate features like displaying regular prices before login and custom prices afterward, which enhances the shopping experience and supports volume discounts that boost sales. The customer support team is praised for their quick response times, expertise, and free custom coding assistance. Merchants find the app easy to use and effective in managing complex pricing strategies and customer groups, which helps streamline operations and reduce administrative burdens.

July 29, 2016

Quick response to solve a problem

Newvintage
Australia
Almost 4 years using the app
Edited July 20, 2020

We use BOLD Custom Pricing app for our wholesale customers for more than a year without any obstructions. Always satisfied with support (I recommand the Live chat). For example Aryan Sharma did a great work for us!

www.kristinatormova.sk
Slovakia
Almost 4 years using the app
October 18, 2017

Fantastic App and a very supportive team - well done with the product and sevice

Sol O Vino
Kenya
Almost 4 years using the app
February 6, 2019

BOLD Custom Pricing has worked great for our brand, Brilliant Oral Care. After testing out a few apps, none were more accommodating for our wholesale pricing levels. It is easy to install and the customer service is great. Visitors to your site won't even notice the app is in place because the whole thing is totally seamless. brilliantoralcare.com

Brilliant Oral Care
United States
Almost 4 years using the app
August 16, 2023

Greatest app! It does everything it promises.
We had great experience with customer service as well, prompt response, quick action.
Thanks, Bold Team!

Trufo
Hungary
Over 3 years using the app
BOLD replied August 25, 2023

Your review makes our day! We are so glad you are happy with our solution. Our team is always standing by to help with anything you may need. Thanks so much for taking the time to write in, and thanks for choosing Bold!

July 4, 2019

Great app. Love the Quantity Breaks options. Highly recommend and the support is awesome. Thanks BOLD!

The Remote Warehouse
New Zealand
Over 3 years using the app
BOLD replied July 5, 2019

Thanks very much for the kind review! We're really glad to hear that you're loving our apps' functionality, and the quantity breaks addition! Please let us know if you have any other questions or concerns and we'd be more than glad to assist.

Edited July 10, 2018

Update 7/10/18 - Zachary was an absolutely amazing help this morning. I found myself floundering again after their update (again, some of it is not very intuitive), but he patiently answered all of my questions to my satisfaction!

This app does what it says. I find that while it's not particularly intuitive for the ignorant (that would be me), the customer service is VERY, VERY GOOD! Clear, concise and patient. Phillip has helped me to get up to speed very quickly with questions. Response time is almost immediate. Thanks!!!

Elijah House
United States
Over 3 years using the app
June 16, 2014

Love it, does exactly what I had hoped for, needed a facility to allow wholesale customers to see wholesale prices and buy online. I paid the extra to get the liquid installed, it was done quickly and without any hassle. Well worth it!
Highly recommend
Addrianna
www.barrydoyledesign.com

Barry Doyle Design Jewellers
Ireland
Over 3 years using the app
November 22, 2017

Tiff is great, he solves everything very fast. Bold apps have helped me a lot, fast attention and solution

Chefevandrounavezmas
Mexico
Over 3 years using the app
July 14, 2023

Bold support has been great. They've helped me promptly both with their own product and with other issues outside of their scope both promptly and cordially. Thanks Bold team!

XtremeCFM
United States
Over 3 years using the app
BOLD replied July 18, 2023

Thank you so much for your review! We really appreciate the positive feedback. Our team works hard to give the best in support, so this just makes our day! Thanks for choosing Bold!