Reviews (1,077)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail pricing on a single platform, enhancing operational efficiency and market positioning. The "Detailed Pricing" feature is particularly appreciated for allowing specific prices or discounts for different customer segments, accessible post-login. The app's customer support is frequently praised for its responsiveness and effectiveness, especially in aiding with integration and customization for complex setups. Merchants also report a positive impact on sales due to advanced pricing strategies like quantity discounts, making it a robust tool for eCommerce businesses.

February 20, 2020

Excellent app - very easy to work with and intuitive. I was able to set up tier discounts and all the rest of the features with ease. The app works fast and helps us out a ton when it comes to our B2B needs.
Another note: The support team has been excellent and very accommodating even with specific requests. I must give a shout-out to Carter - he helped us all the way through the installation process and is always available and ready to help us with anything.

PEI B2B
United States
Almost 4 years using the app
October 15, 2018

We use this product to give our customers discounts on our product, and it has been great with handling our method of doing discounts. When we ran into some issues with coding things for our site, Cody was quick to help us out!

BerriHealth
United States
Almost 4 years using the app
Edited May 1, 2024

I have been very happy with Bold Custom Pricing App. I have been using the app since 2020 and the app has worked seamlessly.

I actually use it in combination with the Bold Recurring Membership App - both apps have worked wonderfully. When I was first setting up the two apps I reached out to tech support and was happy with the quickness of the response. I really appreciated how they listened to me. Their response was tailored to my question - not a pat answer.

Recently I had some questions - again I got wonderful support. Chintak responded quickly and helped me achieve my goal. Go for it - you'll be glad you did.

Church PowerPoints By Envision Worship
United States
Almost 4 years using the app
BOLD replied August 25, 2023

It makes our day to hear the integration between Memberships and Custom Pricing is working so well for you. That's exactly what we strive to provide—helpful solutions for merchants like you. Thank you for your wonderful review, and thanks for choosing Bold!

Edited March 21, 2018

We use this app to manage pricing for our most loyal customers and our resellers. Works well for us and great customer support. Support has been excellent. Special shout-out to Cam, super responsive and helpful.

Immortalitea1
United States
Almost 4 years using the app
November 29, 2019

This app is excellent. The support team are incredible, not just fixing an installation issue I had but even tailoring it to exactly what I wanted. Amazing stuff! :)

Craft Crate Online
Australia
Almost 4 years using the app
BOLD replied November 29, 2019

Thanks so much for the review; we really appreciate you taking the time out of your day to write it! We're so glad that our support team was able to work with you to get the installation fixed and working, and making sure the app looked how you wanted it to on your store. :-)

Please let us know if we can help you with anything else!

November 13, 2017

Great app, but even better support, especially when it comes to integrating with our theme, and with Bold's other apps that we use. Danni stands out as a tremendous support person & coder, who has gone above and beyond. I'd say she is an invaluable asset to BOLD.

Reviv Serums
United States
Almost 4 years using the app
August 15, 2023

Great app, provided the solution we needed. Saved me from chasing invoices constantly with wholesalers. Also meant we could bring all our sales into one channel and collate data.

Plane Pal
Australia
Almost 4 years using the app
BOLD replied August 25, 2023

We are thrilled to hear that Custom Pricing is working so well for your needs. That is what we strive to provide! We appreciate you taking the time to write in, thanks so much for your kind review!

Edited November 28, 2018

Great app for Wholesale customers. Customer service is excellent too - Peter was especially amazing, very patient and made sure everything was fully working for me - thanks again!

kiko+ and gg*
Japan
Almost 4 years using the app
July 29, 2016

Quick response to solve a problem

Newvintage
Australia
Almost 4 years using the app
Edited July 20, 2020

We use BOLD Custom Pricing app for our wholesale customers for more than a year without any obstructions. Always satisfied with support (I recommand the Live chat). For example Aryan Sharma did a great work for us!

www.kristinatormova.sk
Slovakia
Almost 4 years using the app