Reviews (1,077)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail pricing on a single platform, enhancing operational efficiency and market positioning. The "Detailed Pricing" feature is particularly appreciated for allowing specific prices or discounts for different customer segments, accessible post-login. The app's customer support is frequently praised for its responsiveness and effectiveness, especially in aiding with integration and customization for complex setups. Merchants also report a positive impact on sales due to advanced pricing strategies like quantity discounts, making it a robust tool for eCommerce businesses.

November 18, 2015

thanks for the Help.
specially for Holly, to help me for fix the problem.
she is so helpful and great.
thank you very much.

Baby King Living
Indonesia
8 months using the app
December 19, 2013

This app has been a game-changer for our store. Now, we are able to have a retail & wholesale platform in ONE. It started off a little janky but the people at BOLD took it upon themselves to upgrade their server and be completely transparent with the issues at hand. Now, it is very easy to use and 100% reliable.

Best,
Paul

Love her Madly
United States
8 months using the app
May 8, 2014

The team responded very quickly to my questions and was very easy to work with! I'm excited to use this app in my new online store!

Gearhead Outfitters
United States
8 months using the app
February 10, 2014

Great App! Would say this is a must have. Easy, unobtrusive and professional.

Honor Thread
United States
8 months using the app
January 14, 2020

The support was great! The app works fast and fantastic! Thank you, Kirtana and thank you Bold Team!

Austrian Jetshop
Austria
8 months using the app
September 21, 2021

I had some questions about the app and Guri from support worked me through to resolve it. He was very helpful!

Perfect Holiday
United States
8 months using the app
BOLD replied September 24, 2021

Kudos have been passed along to Guri. Thanks for choosing Bold.

June 20, 2017

Philip, Mohammad and Mo are extremely responsive and helpful in complete the installation for me in less than 24 hours. $40 that I paid for the BOLD team to install Customer Pricing app for me is definitely worth it. Now the Customer Pricing app is running flawless. I am so happy that I purchase another app (Recurring Membership) from BOLD for my website.

Primal Hair
United States
8 months using the app
Edited August 29, 2019

We are just starting our install and your team is great! Parminder has been super helpful and polite, Taylor as well! We can't wait to see the streamlining this product allows in action! Thanks so much for all your help!

Unique in the Creek LTD
Canada
8 months using the app
BOLD replied August 30, 2019

We're so glad we were able to leave a great impression on you from the moment you began your install. :)

We look forward to seeing your continued success, and hope we can continue being of utmost help in the future; please don't hesitate to reach out if you need anything else!

Thank you for taking the time to leave us this review. I love that you've got not only products, but tutorials to help your customers when they receive their product. Gorgeous wreath, by the way!

February 2, 2015

I have had nothing but great support since installing this app. The support staff is very helpful and knowledgable. I would recommend this app to anyone needing a separate login for wholesalers vs. the regular customers. It has saved our company time and money. Great App!

Southern Cross Apparel
United States
8 months using the app
Edited December 18, 2019

Great App just make sure you know it does not work well with Bold subscriptions and product options.

What a Crock Meals to Go LLC
United States
8 months using the app
BOLD replied December 19, 2019

Hi there. So sorry you ran into some issues with using Custom Pricing with Subscriptions. As mentioned, we'll be sure to give you an update once we have released new features that allow for an easier integration between these two apps.