Reviews (1,077)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to adjust pricing efficiently, catering to both retail and wholesale needs on a single platform. They appreciate features like displaying regular prices before login and custom prices afterward, which enhances the shopping experience and supports volume discounts that boost sales. The customer support team is praised for their quick response times, expertise, and free custom coding assistance. Merchants find the app easy to use and effective in managing complex pricing strategies and customer groups, which helps streamline operations and reduce administrative burdens.

September 21, 2021

I had some questions about the app and Guri from support worked me through to resolve it. He was very helpful!

Perfect Holiday
United States
8 months using the app
BOLD replied September 24, 2021

Kudos have been passed along to Guri. Thanks for choosing Bold.

June 20, 2017

Philip, Mohammad and Mo are extremely responsive and helpful in complete the installation for me in less than 24 hours. $40 that I paid for the BOLD team to install Customer Pricing app for me is definitely worth it. Now the Customer Pricing app is running flawless. I am so happy that I purchase another app (Recurring Membership) from BOLD for my website.

Primal Hair
United States
8 months using the app
Edited August 29, 2019

We are just starting our install and your team is great! Parminder has been super helpful and polite, Taylor as well! We can't wait to see the streamlining this product allows in action! Thanks so much for all your help!

Unique in the Creek LTD
Canada
8 months using the app
BOLD replied August 30, 2019

We're so glad we were able to leave a great impression on you from the moment you began your install. :)

We look forward to seeing your continued success, and hope we can continue being of utmost help in the future; please don't hesitate to reach out if you need anything else!

Thank you for taking the time to leave us this review. I love that you've got not only products, but tutorials to help your customers when they receive their product. Gorgeous wreath, by the way!

February 2, 2015

I have had nothing but great support since installing this app. The support staff is very helpful and knowledgable. I would recommend this app to anyone needing a separate login for wholesalers vs. the regular customers. It has saved our company time and money. Great App!

Southern Cross Apparel
United States
8 months using the app
Edited December 18, 2019

Great App just make sure you know it does not work well with Bold subscriptions and product options.

What a Crock Meals to Go LLC
United States
8 months using the app
BOLD replied December 19, 2019

Hi there. So sorry you ran into some issues with using Custom Pricing with Subscriptions. As mentioned, we'll be sure to give you an update once we have released new features that allow for an easier integration between these two apps.

April 3, 2023

Great App for Shopify Store, adds features that Shopify does not include. Ran into a little trouble installing the App, but their customer service was very responsive and corrected the the issue within a day. very impressed wither customer Service and attention at backing up their products.

Vitalita
Canada
8 months using the app
BOLD replied April 4, 2023

Thank you so much for your review! We really appreciate the positive feedback. We are thrilled to hear that our team was able to help you out so efficiently. We look forward to watching your business grow with Bold!

Edited July 18, 2017

Cam provided me with great support and quick response to my issues. The client was very happy with the end results. GREAT JOB CAM!

Hansler
Canada
8 months using the app
September 23, 2015

So far I love the app. I installed it myself and had a small issue there. Tamer (support team member) helped me to solve it. This app is great. Now I can have wholesale, retail and VIP customers sorted into the groups with different prices :-) Would recommend it!!

Tetyana Naturals
United States
8 months using the app
April 16, 2020

Excellent. Does exactly what i need and customer service is always super helpful. I was recently helped by Vighnesh and he was super helpful. Great app

Alchemy Abstract
United States
8 months using the app
June 11, 2013

I've been waiting for this App.! and this has really changed everything in a super positive way for us!

Unheard
United States
8 months using the app