Reviews (1,077)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail pricing on a single platform, enhancing operational efficiency and market positioning. The "Detailed Pricing" feature is particularly appreciated for allowing specific prices or discounts for different customer segments, accessible post-login. The app's customer support is frequently praised for its responsiveness and effectiveness, especially in aiding with integration and customization for complex setups. Merchants also report a positive impact on sales due to advanced pricing strategies like quantity discounts, making it a robust tool for eCommerce businesses.

December 19, 2015

This app is great. Works really well and havent had a problem so far. The guys set it up for me fast and quite pain free. Get this app to make your site work better.

Spentclothing1
Australia
8 months using the app
July 29, 2019

Challi was so helpful with customer support! She was able to fix my problem immediately that I had been struggling with all morning. Amazing!!! Someone give her a raise

PhantomPR
United States
8 months using the app
BOLD replied August 2, 2019

Hi there! Thank you very much for the review. We're so glad that we could help solve your problem as well. Challi is one of the best around and I'll be sure to let her supervisor know about that raise ;)

We hope to hear from you again soon!

December 3, 2013

Support was really helpful in custom configuring this app and ironing out all the kinks. They went above and beyond my expectations. My site had fully crashed and they spent many hours getting it online..Every second of the way I was met with timely responses and meticulous attention to detail. I wish I had a development team as dedicated as the one at Bold apps. My contact Jay made sure they went above and beyond! In all areas. I happily use 4 of their apps.

Turnup
United States
8 months using the app
May 15, 2014

The Bold Apps team are extremely polite, helpful and accommodating. I can't say enough good things about them. It has been such a relief coming from using another wholesale app where the customer service was poor and the product inferior. It is a fantastic app and we can't wait to use it in our store. Thanks again guys!

Lee Garrett
Australia
8 months using the app
June 3, 2014

This app provided exactly what we were looking for. We wanted to be able to tag customers and when they log in, they see different prices than anyone else. On the outside, it looks nice and clean. Internally, there was a lot of work to do because creating every pricing bracket for every product created product variations, each one with a unique price. Our products already had dozens of variations, so to have them multiplied was tedious. But once the setup was complete, the functionality is awesome!

GunSkins
United States
8 months using the app
November 6, 2014

This is our second paid app from Bold. Really like the customer pricing app. This app has allowed up to setup an very complex dealer login and pricing program with 4 different wholesale pricing level's. Overall I'm very happy with the app and it's functionality

Cardini Leather Holsters
United States
8 months using the app
April 16, 2014

This is a great app! The best part about this app, is the access to their A+ support team. We've been so impressed with the level of care that they have shown us. We looked a multiple app options for customer specific pricing, and I'm so glad we decided to go with this one.

Goldtouch
United States
8 months using the app
May 14, 2020

I added this app to help with tiered wholesale pricing for our store. It does exactly what I need it to do, and it's very user-friendly. Brenda helped me get it set up super quickly too!

Zingz N Thingz
United States
8 months using the app
May 26, 2014

Fantastic app, allowing us to take out several birds with one stone including a loyalty program and scaling wholesale accounts. We paid for the liquid install which was nearly painless ($40) and actually performed on Memorial Day, which is crazy awesome. They've been quick to respond to emails and I'm extremely happy with the experience so far, thanks!!

Southern Steam
United States
7 months using the app
Edited November 22, 2021

Our store has multiple Bold apps installed and I continue to be unhappy with both the apps and the service that I have received when looking for support with Bold apps. The apps are not intuitive and I constantly receive bad advice on how to do what should be simple tasks. During a recent chat with the support center, I tried to communicate my frustration with Bold to the staff member I was speaking with and felt that my concerns were blown off and I was being spoken to in a condescending manner. I am incredibly disappointed in the program and the service that I have received.

KERx Special Needs Nutrition
United States
About 11 years using the app