Reviews (1,077)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to adjust pricing efficiently, catering to both retail and wholesale needs on a single platform. They appreciate features like displaying regular prices before login and custom prices afterward, which enhances the shopping experience and supports volume discounts that boost sales. The customer support team is praised for their quick response times, expertise, and free custom coding assistance. Merchants find the app easy to use and effective in managing complex pricing strategies and customer groups, which helps streamline operations and reduce administrative burdens.

November 6, 2014

This is our second paid app from Bold. Really like the customer pricing app. This app has allowed up to setup an very complex dealer login and pricing program with 4 different wholesale pricing level's. Overall I'm very happy with the app and it's functionality

Cardini Leather Holsters
United States
8 months using the app
April 16, 2014

This is a great app! The best part about this app, is the access to their A+ support team. We've been so impressed with the level of care that they have shown us. We looked a multiple app options for customer specific pricing, and I'm so glad we decided to go with this one.

Goldtouch
United States
8 months using the app
May 14, 2020

I added this app to help with tiered wholesale pricing for our store. It does exactly what I need it to do, and it's very user-friendly. Brenda helped me get it set up super quickly too!

Zingz N Thingz
United States
8 months using the app
May 26, 2014

Fantastic app, allowing us to take out several birds with one stone including a loyalty program and scaling wholesale accounts. We paid for the liquid install which was nearly painless ($40) and actually performed on Memorial Day, which is crazy awesome. They've been quick to respond to emails and I'm extremely happy with the experience so far, thanks!!

Southern Steam
United States
7 months using the app
Edited November 22, 2021

Our store has multiple Bold apps installed and I continue to be unhappy with both the apps and the service that I have received when looking for support with Bold apps. The apps are not intuitive and I constantly receive bad advice on how to do what should be simple tasks. During a recent chat with the support center, I tried to communicate my frustration with Bold to the staff member I was speaking with and felt that my concerns were blown off and I was being spoken to in a condescending manner. I am incredibly disappointed in the program and the service that I have received.

KERx Special Needs Nutrition
United States
About 11 years using the app
Edited May 22, 2019

This app is easily the best qty price break app.
Customer service is perfect as well. Try it and youll be glad you did

Hotel Supplies Canada
Canada
7 months using the app
BOLD replied May 28, 2019

Hi there! Thank you for leaving your review. I'm glad to hear that everything's going well - if you do ever come across any questions or concerns, please feel free to reach out to our support team for assistance; we'll be more than happy to help!

June 20, 2014

More powerful than I expected. It works fine for automatically allocating customers to discount groups based on spend or activity - which is what I was looking for. However, the auto-tagging also allows customer segregation without necessarily applying a discount which has been excellent for targeting emails. Definitely recommend it !

Elemental Organic Skincare
Australia
7 months using the app
May 5, 2015

Awesome customer service! Having these guys build onto my wholesale store further with a custom app. Very happy and highly recommend them.

JIMYJIGSUSA.COM
United States
7 months using the app
June 8, 2014

We needed to find a solution to our wholesale pricing dilemma and the Bold Apps Customer Pricing Application solved the problem! We contacted them first to make sure the app could support what we needed. They were very responsive and assured us that it could. We told them that we were not ‘liquid’ savvy and they offered to do the install for us for an extra $40. It was totally worth it! The app was installed within 24 hours (although they said it could be up to 3 days). After it was completed, the Bold Apps team sent us a video to show us how to test the app to make sure it worked properly. They also offered additional videos for set-up, etc. It was very easy and the app works perfectly!! We are more than pleased with Customer Pricing by Bold Apps and the customer service was amazing. Great response time and great follow-up. Very good experience for us!! Thanks, Bold Apps! - Gliders USA

Gliders USA
United States
7 months using the app
June 7, 2019

This is working great!! we are using this APP everyday, and tech support is responding very quickly, and they have live chat support too.. Highly recommended..... by Gorilla Supply

Gorilla Paper Inc / Gorilla Supply
United States
7 months using the app
BOLD replied June 11, 2019

Thanks very much for the review; we're glad you're loving Custom Pricing! We strive to provide the best support possible; please don't hesitate to reach out with any other questions or comments.