Reviews (1,077)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail pricing on a single platform, enhancing operational efficiency and market positioning. The "Detailed Pricing" feature is particularly appreciated for allowing specific prices or discounts for different customer segments, accessible post-login. The app's customer support is frequently praised for its responsiveness and effectiveness, especially in aiding with integration and customization for complex setups. Merchants also report a positive impact on sales due to advanced pricing strategies like quantity discounts, making it a robust tool for eCommerce businesses.

August 28, 2014

Great App with amazing potential but....

I upgraded to Premium to take advantage of the CSV upload. After spending hours reworking the CSV to match their template I was prompted with a The CSV a "Service Unavailable" after uploading the file. According to BoldApps they are supposed to be open at 5pm CST but after calling multiple times from 2pm -3pm CST and leaving messages I received no call back. Over the next seven hours I received 2000+ individual emails stating that specific items could not be uploaded. All Handles and SKUs were taken directly from my Shopify CSV and therefore are exact.

I did get through to Bold Apps once earlier today and Jessica put me through to Holly who discussed the CSV in detail. We discussed the handles being the same and SKUs varying and I followed those instructions. Updates to come soon.

Nava New York
United States
Almost 2 years using the app
May 2, 2013

Another great product from the team over at Shappify! Right now I am using 3 of their other apps and they are just awesome. From what I have seen so far this app is another success by them.

Thanks for all the creative thinking and hard work.

waybuild
United States
About 1 month using the app
June 5, 2013

I love this application!!!

-your provides with straight forward instructions
-app is super easy to use
-liquids are set up for you to save time and hassle
-but what i love most is that its so quick to have a wholesale login setup.

i cant believe the value of this appliation! seriously a steal! it will add huge professionalism and productivity to our business. THANK YOU

Crucial Collars
Australia
About 1 month using the app
February 23, 2016

Quick turnaround on a support issue.

Spaarksphillips
Australia
About 2 years using the app
November 7, 2018

The support staff for this app is amazing! They answered all of my questions and resolved any issues I was having immediately. This app is working exactly the way I wanted it to!

Posh Patterns
United States
About 1 month using the app
November 8, 2023

Very handy app and swift follow-up on queries!

Miccy's Jewelz Europe
Netherlands
About 1 month using the app
BOLD replied November 17, 2023

Thanks so much for your kind review of Bold Custom Pricing. We are so happy to hear you find it so handy! Thanks for choosing Bold!

October 7, 2013

Great app! Just started using it and it works great.

Alila
South Africa
Almost 2 years using the app
November 21, 2018

I used the Bold app to setup some special pricing for bulk customers. Initially had a little trouble getting off the ground but support, specifically Guri and Zach, were both very helpful in helping us figure everything out. App works great now.

Bird Merch
United States
About 1 month using the app
January 28, 2016

I've been using Customer Pricing since May 2015. Generally I'm pretty happy with the app. It is an easy interface for buyers and easy to work with on my end. I use a three-tiered wholesale pricing system which is fairly complicated and the app handles it beautifully.

I don't like that I have to turn the app on and off every time I want to make a product change. It is very slow. And I also don't like that wholesale buyers can purchase something that is out of stock. But other than that it is good. And Bold tells me that they are aware of these two issues and working on them.

The support has been amazing. They helped me install it for free. And they have been quick to answer any question.

Alucik
United States
Almost 2 years using the app
September 11, 2017

We're not sure about the bold apps, but their customer service is STELLAR, especially Phillip! Our constant speed bumps are met with very helpful hands, and their team is incredible to work with. Thanks guys.

Tester Store Demo
United States
Almost 2 years using the app