Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage individual customer pricing, making it ideal for both retail and wholesale businesses. Its detailed pricing feature, large product catalog handling, and automatic customer tagging are particularly praised. The app integrates well with other Bold apps and the support team is known for their quick, effective responses. However, some merchants report compatibility issues with other apps and themes, and find the interface somewhat difficult to navigate. Despite these minor issues, the app is generally seen as efficient in managing different pricing strategies.

October 7, 2013

Great app! Just started using it and it works great.

Alila
South Africa
Almost 2 years using the app
January 28, 2016

I've been using Customer Pricing since May 2015. Generally I'm pretty happy with the app. It is an easy interface for buyers and easy to work with on my end. I use a three-tiered wholesale pricing system which is fairly complicated and the app handles it beautifully.

I don't like that I have to turn the app on and off every time I want to make a product change. It is very slow. And I also don't like that wholesale buyers can purchase something that is out of stock. But other than that it is good. And Bold tells me that they are aware of these two issues and working on them.

The support has been amazing. They helped me install it for free. And they have been quick to answer any question.

Alucik
United States
Almost 2 years using the app
November 21, 2018

I used the Bold app to setup some special pricing for bulk customers. Initially had a little trouble getting off the ground but support, specifically Guri and Zach, were both very helpful in helping us figure everything out. App works great now.

Bird Merch
United States
About 1 month using the app
September 11, 2017

We're not sure about the bold apps, but their customer service is STELLAR, especially Phillip! Our constant speed bumps are met with very helpful hands, and their team is incredible to work with. Thanks guys.

Tester Store Demo
United States
Almost 2 years using the app
February 22, 2018

Great app. Great support. We sell clothing with a multitude of pricing for different customer groups.

www.nouvelleuk.com

Nouvelle Plus Size
United Kingdom
About 1 month using the app
April 3, 2020

Supper friendly Customer service! I was getting some issues they heard me properly and take immediate action for my store to fix it. Thanks, Carter!

Clique Craz
United States
About 1 month using the app
October 5, 2015

This is a very powerful but straight forward app. It's working very well for my needs. My support questions have been handled extremely fast and they follow up with you right away. If you need more control over pricing and setting different price levels for different customers, get this app!

Yourprinterparts Com
United States
About 1 month using the app
October 20, 2015

Well true to there word they installed it for me saving me the work (also I couldn't figure it out as my theme is not standard. So Rock n Roll lubrication can be offered to the trade!
www.thecycleclinic.co.uk

Wodenonline
United Kingdom
About 1 month using the app
Edited June 16, 2017

I developed a new theme for Kickoff Couture & we needed the Bold app re-installed into the new theme. Arcee was 100% the most amazing help, constantly answering all questions because I honestly had no clue about why Bold was doing the things it was doing for us. Arcee single-handedly helped us install and setup the Customer Pricing app. LOVE LOVE ARCEE!!!!!!

Kickoff Couture
United States
Almost 2 years using the app
December 13, 2016

This looks great! Cant wait to start using it for VIP Clients, and wholesale

Innervision Crystals
United States
About 1 month using the app