Reviews (1,076)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to adjust pricing efficiently, catering to both retail and wholesale needs on a single platform. They appreciate features like displaying regular prices before login and custom prices afterward, which enhances the shopping experience and supports volume discounts that boost sales. The customer support team is praised for their quick response times, expertise, and free custom coding assistance. Merchants find the app easy to use and effective in managing complex pricing strategies and customer groups, which helps streamline operations and reduce administrative burdens.
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top flight app...work was done quickly and properly...works as advertised...personal interaction with techs is excellent
Great tool to use for allowing wholesalers to take advantage of our discounts and other exclusive discounts. Climbing gym accounts love this as it simplifies our business relationships.
Amazing customer service! The app works great and is very easy to use! Super recommendable +++++
Love this already. The staff went out of their way to work this into our theme and we couldn't be happier. Thanks, guys!
BLOODY NIGHTMARE
Can't take advantage of Facebook, Pinterest or Instagram sales channels because all your wholesale prices will be exposed.
Not to mention, any time they do a liquid update, ALL MY WHOLESALE PRICES ARE EXPOSED ON MY WEBSITE.
NEED HELP AFTER HOURS? Forget it. I'm losing money as I write this review because I happen to not notice this happened today until now, almost 6PM CT.
I am running a sale combining this app with the Product Discount app, which works fine together, BUT after the liquid code install apparently NO ONE BOTHERED TO CHECK IF THAT HAD AN EFFECT ON MY WEBSITE, WHICH IS EXPOSING MY WHOLESALE PRICES ON ALL SALE ITEMS.
Think about it, the sale is 40-50% off retail and the WHOLESALE PRICES ON THIS SALE IS BEING EXPOSED! THAT IS MY FREAKING COST!!!
Today was the first day I tripled my Facebook Ad spend to this specific collection so I can liquidate this collection's stock and I'm getting a ton of customer service emails wondering wtf is up with the prices. They are confused and I'M LOSING SALES.
Extremely pissed.
We used this app for a number of years on our B2B wholesale site. Combined with Locksmith we had a great B2B secure site. 2 months ago we started having issues with the app, when we asked for support, Bold upgraded us from version 2 to version 3 without asking and without any considerations to the site. By doing this they broke our site and we had to take the site down for several days. We kept escalating to their support team and eventually managed to get a patched site together, After 6 weeks of dealing with them with NO progress or support, we eventually decided to look at other apps. We received the nice sorry cannit help and if you need anything contact us email. We use Bold apps across 4 sites we run and have really noticed a change in the last 12 months in their level of support and continual increases in prices. My recommendations are that you look at alternatives for a long term partner. They are not as "hungry" and supportive as other app providers. I think they have just become too big. Such a shame. Stay safe everyone.
Thank you very much for your honest feedback, I am sorry to hear that you have had a less than positive experience so far, our goal is to help you succeed. I have checked in with our support team and can see that they have reached out to learn more - please keep an eye out for email communication from us to help you get the issue resolved!
It does what it's suppose to do. Sometimes it doesn't allow customers to check out properly but with a few minor fixes, it works perfectly.
Puffpuffpassit.com
Hello there, thanks very much for taking the time to leave us a review about Custom Pricing! I'm so sorry to hear about the issues you've run into, but I'm glad that our team has been able to give you prompt service in order to get things fixed.
Thanks again for your review! We hope we can be of assistance again in the future, if you have any questions or comments.
Wow, this app got me great AOV and important thing to notice is Bold Developer team worked thoroughly on my theme to get things done and they got it done - Such a marvellous fellas.
One word - Just loved this app :D
Mark was very helpful during his support. He really did an amzing job and was able to help me in a very professional way.
Great App - Good webinar is provided to teach you the ins and outs. Looking forward to getting creative with the features.