Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage individual customer pricing, making it ideal for both retail and wholesale businesses. Its detailed pricing feature, large product catalog handling, and automatic customer tagging are particularly praised. The app integrates well with other Bold apps and the support team is known for their quick, effective responses. However, some merchants report compatibility issues with other apps and themes, and find the interface somewhat difficult to navigate. Despite these minor issues, the app is generally seen as efficient in managing different pricing strategies.

August 12, 2019

Great app and it's working perfectly. And when I had trouble setting it up Brenda really helped get it going for me.

Rug Tufting Machines
United States
14 days using the app
BOLD replied August 13, 2019

Hey there, thank you so much for the kind review; we're so happy to hear that you're enjoying our Custom Pricing app and that Brenda was able to help you out when you ran into some trouble! Don't hesitate to reach out if you have any other questions or comments. :-)

May 1, 2018

Every time I contact Bold, I get almost immediate response via email and of course immediate response via chat. GURI assisted me multiple times with this app and Recurring Membership App. GURI is quick and knows what he is doing. Awesome App too...Thanks

Momsational
United States
14 days using the app
Edited April 11, 2019

Perfect for my clients B2B tiered pricing / bulk pricing needs. I had some issues during set up, but the technical support I got Guri and Challi was a big help.

HIT Distribution
United Kingdom
14 days using the app
BOLD replied April 11, 2019

Thank you for your review; we're happy to hear our combination of Custom Pricing and Quantity Breaks meets your business' and clients' needs. Please let us know if you have any further questions or comments, and we wish you the best of luck with the launch of your store!

June 17, 2019

brenda is top and i know what to say more but i kinda like bold they respond very fast and it feels good how they are concerned

MeilleurePosture
France
14 days using the app
BOLD replied June 24, 2019

Hi there, we'll be sure to share your kind words with Brenda! We definitely care about our merchants, and love to see them succeed; thanks so much for your kind words. Please let us know if you have any other questions or comments!

Also, your posture product looks great!

Edited January 23, 2020

Epic thanks to Gursharandeep for solving and making sure all the problems are corrected. Now, the app's working as it suppose to be. Thank you for the personal help.

Mary's Kitchen
United States
14 days using the app
September 20, 2018

Guri was a great help in customer service today. I am still working on turning on the APP but I am pleased so far.

Back To Zen
United States
10 months using the app
February 7, 2020

Priyanka and Kelsey were very helpful when I needed assistant on a couple different things! 5 Star service for sure!

Girl Dad Shop
United States
13 days using the app
May 9, 2016

Good app, fairly easy to use. Had a bit of trouble installing it, Bold were happy to help, great service from them. Its a little annoying with the time difference as I live in Australia and they are in America.

Lomani Collection
Australia
10 months using the app
March 23, 2020

We are using this app for Wholesale and volume pricing and we are really impressed. The team are knowledgeable, friendly and helpful, and they have gone the extra mile for us wherever possible. When you investigate the options out there, they are extremely helpful, and the advice was accurate and surprisingly impartial! Good work all involved :)

Just Ingredients
United Kingdom
13 days using the app
November 22, 2018

Have not used the app yet as it required manual installation -- But Cody was very helpful in making sure it will be taken care of quickly! Thanks again :)

Grizzly Fishing
Canada
13 days using the app