Reviews (1,077)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail pricing on a single platform, enhancing operational efficiency and market positioning. The "Detailed Pricing" feature is particularly appreciated for allowing specific prices or discounts for different customer segments, accessible post-login. The app's customer support is frequently praised for its responsiveness and effectiveness, especially in aiding with integration and customization for complex setups. Merchants also report a positive impact on sales due to advanced pricing strategies like quantity discounts, making it a robust tool for eCommerce businesses.

May 5, 2015

This app is awesome
I just got it earlier and i've been playing around with it for hours!
So many new marketing possibilities.

And there is never any problems with Boldapps support - always ready to help

The Rubz
Denmark
13 days using the app
Edited December 20, 2018

amazing service, they have help me all the way even with customization100% recommended not this one but all the bold apps. THANK YOU RONY!

The Shaving Co USA
United States
13 days using the app
May 2, 2013

This product is exactly what i was looking for, allowing wholesalers to log-in and get special pricing for my goods.

I got their support to install the liquid code needed and they were very responsive and did a great job.

Probably my favorite app so far.

Fruti Fruit Shop
United States
13 days using the app
August 14, 2013

Customer Pricing is so simple to use, had special pricing set up and running within 10 minutes. Fantastic!

misterbirdie
New Zealand
13 days using the app
July 9, 2021

I really appreciate the live chat support provided by Naman, who managed to solve my problem promptly!

ANS.EIN
Singapore
13 days using the app
BOLD replied July 13, 2021

We really appreciate the review. We are so happy that Naman was able to help you solve your problem! It's our pleasure to help!

October 18, 2013

Great app to service both retail and wholesale customers professionally on the same website! Easy to set up and super easy to use. Opens the door to so many more sales!

BearHands
United States
13 days using the app
March 8, 2019

The ultimate app for quantity upsells! Bold always has the best customer service and the apps work great!

Global Goods
United States
12 days using the app
BOLD replied March 11, 2019

Thanks a lot for your review! We're glad to hear how well our apps are working for you. Also loving the way your product pages are set up!

November 25, 2013

OK, so when this bad boy is up and running it's great! We can assign a "dropship" tag to our dropship accounts, and bring in all those orders through our normal website! Great time saver and looks professional too...

Only reason for losing 1 star is the awkward set-up process. You have to search for specific terms in the code, which more often than not is not the same text as the examples....

Don't worry though, a moderate 1-off payment and the super clever folks at bold apps will do that for you!

I would almost say that Bold should offer to implement the code as standard FOC for new customers, and then it would be 5 Star the whole way!

Great app!

Shnuggle
United Kingdom
9 months using the app
May 24, 2019

The app is good, customer support poor. They are not easy to get hold of when something goes wrong. and app has glitches and no one there to answer emails

Da Bomb! Bath co
Canada
12 months using the app
BOLD replied May 28, 2019

Hi there, I'm sorry to hear about the concerns you have about our support team. I can assure you that our support team does the best they can to tackle tickets with the utmost urgency. This being said, it's clear that your experience wasn't satisfactory. I can see that our app specialists have reached out to try to resolve the issues that you're seeing; we'll be more than happy to help however we can.

September 16, 2017

This app works pretty well once you get it up and running which can be a bit of a challenge. I also get paranoid about turning it off and on and get confused about what I can do when it's off and what I have to do with it on or off. Anyway, the support team is really patient and takes time to figure it out with you which is all you can ask - Cam is a gem!

David Crighton
Canada
8 months using the app