Reviews (1,077)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage wholesale and retail pricing on a single platform, enhancing operational efficiency and market positioning. The "Detailed Pricing" feature is particularly appreciated for allowing specific prices or discounts for different customer segments, accessible post-login. The app's customer support is frequently praised for its responsiveness and effectiveness, especially in aiding with integration and customization for complex setups. Merchants also report a positive impact on sales due to advanced pricing strategies like quantity discounts, making it a robust tool for eCommerce businesses.
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App works ok but not with inventory. If the product has 0 inventory and a user tagged in a group logs in they are still able to buy the item.
I've tried to convey the problem to the support staff but after 3 relays and 2 days of delay between each ticket submission the problem remains.
Poor support, fair execution, high price. Still, it's the best option I have so I'll use it for now.
At first, we downloaded Customer Pricing hoping that it would be easy to use, and that we could easily create different customer groups. Having only 2 groups (default and retailer) we thought that it would be SUPER easy.
I had to send about 5 emails a day because the system clearly did not work with our shopify - the default customers were seeing the retailer prices, even though we had followed all the steps necessary so that it did not do so. And, although it may seem like nothing, it had a HUGE impact on our credibility and sales.
Although the Customer Service reps are super friendly and respond quite fast, they didn't help much. I mean, I could see that it was not working, and all I could get as a reply was "no no, don't worry every thing looks fine on our side".
We are a new company launching a product, and Customer Pricing has delayed our launch by a few weeks.
I definitely DO NOT recommend Customer Pricing.
I have used this application in 3 projects and they have really helped me a lot, it is very good and also in the last project I had complications and thanks to Kelsey who helped me at all times and gave me a solution to everything I needed. THANKS
Hi there! We're so glad to hear that you've had great success with our Custom Pricing app and it has served you in multiple projects. Sorry about the complications you ran into, however it's great to see that our customer service specialists were able to help you out! Thanks so much for taking the time to leave us a review.
Very helpful team at Bold Apps, highly recommend the suite of apps they offer. Apps are extremley functional, and customer service is top notch.
Awesome service, very quick to set up and easy to use. Thank-you!
Thanks Rahul for your help. Professionnal support, and a very good app. I definitely recommand. I'd suggest adding packs (buttons to add 2 or 3 or more items and apply reduction)
Amazing! We've seen a significant increase in sales due to this app.
Kyhry from Adonis By Kyhry / AdonisUnderwear.com
We just installed the app and don't have it quite complete, but the liquid installation was quick and easy and looks like a great app so far!
Iwantproof.com
I recommend this app and also recommend paying the installation fee. with apps that have such great functionality, is always better to make sure the experts do it for you so that you don't cause glitches later on found by your customers. they installed it for me on the same day and have been great support in answering several questions I had to get my store going with Customer Pricing.
Also, they have a big sign on the top of the app that says to make sure you PAUSE your app before making changes. Please keep this in mind as not pausing it could create errors displaying pricing in your store. The good part is that if you forget, like I did- their staff will help you fix it right away.
So my overall recommendation- DOWNLOAD APP
Easy to use and very friendly. Save dollars and creates seamless experience vs creating two separate stores.