Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage individual customer pricing, making it ideal for both retail and wholesale businesses. Its detailed pricing feature, large product catalog handling, and automatic customer tagging are particularly praised. The app integrates well with other Bold apps and the support team is known for their quick, effective responses. However, some merchants report compatibility issues with other apps and themes, and find the interface somewhat difficult to navigate. Despite these minor issues, the app is generally seen as efficient in managing different pricing strategies.

March 20, 2016

Amazing! We've seen a significant increase in sales due to this app.

Kyhry from Adonis By Kyhry / AdonisUnderwear.com

Adonis Underwear
United States
9 days using the app
May 15, 2014

We just installed the app and don't have it quite complete, but the liquid installation was quick and easy and looks like a great app so far!

Iwantproof.com

Proof Eyewear
United States
9 days using the app
January 7, 2014

I recommend this app and also recommend paying the installation fee. with apps that have such great functionality, is always better to make sure the experts do it for you so that you don't cause glitches later on found by your customers. they installed it for me on the same day and have been great support in answering several questions I had to get my store going with Customer Pricing.

Also, they have a big sign on the top of the app that says to make sure you PAUSE your app before making changes. Please keep this in mind as not pausing it could create errors displaying pricing in your store. The good part is that if you forget, like I did- their staff will help you fix it right away.

So my overall recommendation- DOWNLOAD APP

123 Pose
United States
9 days using the app
January 28, 2016

Easy to use and very friendly. Save dollars and creates seamless experience vs creating two separate stores.

Vintage Bee
United States
9 days using the app
May 14, 2020

Great app and great customer care, especially Rahul, He is very patient and quick awith his answers.

Maternatura.it
Italy
9 days using the app
November 26, 2014

The customer specific application was just what our business needed. This has been a great product, and the job done with the "liquid code" update was seamless.

Thanks!

syringefilter.com
United States
9 days using the app
April 11, 2019

The app itself worked.. however for some of my collections where i have 40+ products, and those products have 10 variations.. shopify plus support confirmed this app was causing 10+ seconds of load time.

I did the " auto uninstall " and it left over TONS of code.. Going to take a long time to completely remove this app.

I don't recommend for sites with 20+ products in a single collection or multiple product variations.

Cheap Stair Parts
United States
8 months using the app
BOLD replied April 12, 2019

Hi there, I just wanted to say thank you for the review and feedback and I'm very sorry you have found it to be slowing down some pages on your website. We take our customers' feedback and concerns very seriously.

We'd love to look into the issue further for you if you decide to try the app again, however if not we completely understand, and would be more than happy to help by having our installs team remove the entirety of the app's code from your store.

We've been in touch, and look forward to hearing back from you!

November 30, 2019

App is good at the start, if you have any issues or adjustments you want to make contact the support team, very helpful and way more competent than those for most of the other apps ive tried. Get it!

SitDr
United States
9 days using the app
BOLD replied December 2, 2019

Hello there! We're so glad to hear that you're enjoying our Custom Pricing app. We're glad to hear you were able to get the adjustments needed made to your app with the help of our support team - that's what we're here for! :-)

Thank you for the review and kind words! Don't hesitate to reach out if you need anything else.

November 10, 2020

Such an amazing app to help incentivize customers in so many ways. Our store would not have grown without the features this app offers, and the fact it's so easy to use makes it that much better. I've enjoyed this app so much that I installed it onto our new store. When I ran into a coding issue on my end, Stephanie from customer support helped me work out the issue. That's actually another point I'd like to make. Bold Apps customer service is the best. Seriously hands down the best. Thank you Bold Apps and if you've read this, just download the app... you won't regret it.

B2B Pitaya Foods
United States
8 days using the app
February 26, 2019

This app is allowing us to do all the things we need for wholesale. Different price breaks depending on the customer, different items, etc. And the customer support has been unparalleled. Ashley in particular was incredibly helpful and got us up and running in no time. Great work Ashley!

El Yucateco Gear Shop
United States
8 days using the app