Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage individual customer pricing, making it ideal for both retail and wholesale businesses. Its detailed pricing feature, large product catalog handling, and automatic customer tagging are particularly praised. The app integrates well with other Bold apps and the support team is known for their quick, effective responses. However, some merchants report compatibility issues with other apps and themes, and find the interface somewhat difficult to navigate. Despite these minor issues, the app is generally seen as efficient in managing different pricing strategies.

June 18, 2014

The app is finicky and often shows wholesale pricing to regular customers. Conflicts with the product discount app which now shows regular pricing as the compare to price...not sure how to fix that...

Terrible customer support. Took 12 days to get a response as to why the app doesn't work the way it's shown in the demo site and in the marketing video. "Wholesale" customers sign in and get wholesale pricing but the demo shows a simple label showing them they are in fact receiving discounted pricing. Nope. The app doesn't work like that. They want $125 to put the word Wholesale beside the price - a feature that is shown as included in all materials.

Watch out for the extras with these guys.

AirDancers.ca
Canada
8 months using the app
October 28, 2020

Massive thank you to Mayank who helped this noob figure out why the pricing wasn't coming up correctly as I panicked then laughed at myself for my utter noobness. They are extremely helpful and highly recommend this app and the support team to anyone trying to impement crazy discount set up for their multitude of customers :)

Plunkett Pharmaceuticals
Australia
8 days using the app
BOLD replied October 30, 2020

Thank you so much for your review and recommendation! No worries about having a bit of a noob moment! It happens to us all. Mayank and the rest of the Bold team are so happy to help whether you're brand new to ecommerce to seasoned pro. So happy to hear that the app was able to offer you the flexible discounts you were looking for!

April 8, 2013

Finally; an app that takes care of my wholesale problem! Thank you so much for making it easy and inexpensive!

PruCheek
United States
8 days using the app
November 14, 2013

This is exactly what we needed for our site! A big thank you to Bold Apps for making it. We look forward to using more of your apps in the future.... Thank you.

Liquido Active
Australia
8 days using the app
May 1, 2014

exactly as described. allowed me to customize my store and reward my most loyal customers. Also used for wholesales without having to set up a different site.

ADA International Beauty
United States
6 months using the app
April 28, 2015

This is are great app. We use it on a regular basis.
Team @ www.edgeofsound.com

Edge of Sound
United States
8 days using the app
April 29, 2020

I took help from customer support ,Aryan Sharma. He was very expert in solving my problem and made me happy with his service and support.

Treasure Duck
India
8 days using the app
April 20, 2014

I am in awe of this app. The installation seems complex but the easy-to-use instructions made this task seem easy. The videos are really informative and gives a great inside look, step by step, on how to use this app and get the most out of it's features. Offering wholesale and other shopping reward levels are a plus for high conversion rates and this app enabled me to save money by offering both choices. I was able to create what I needed here and remove the app that was costly. Thanks for a really good tool that makes my store offer more than just the products we sell.

Jinnology
United States
8 days using the app
October 24, 2016

Customer service was very quick to respond and assist with the app installation.

Teach Social Studies
United States
7 days using the app
July 7, 2021

I couldn't figure out how to adjust the minimum qty break of 1, got in touch and Harpreet managed to fix it in two minutes flat. He was really helpful and friendly and can only recommend their service.

BMWMerchandise
United Kingdom
7 days using the app
BOLD replied July 9, 2021

Happy to hear our team was quick to help you find a resolution. Kudos have been passed along to Harpreet. Appreciate the review. Thanks for choosing Bold.