Reviews (205)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its real-time product personalization capabilities, which significantly enhance customer experience and increase conversions. It supports a wide range of customizations, including text, images, and design elements, and offers features like real-time previews and live design sessions. The app integrates seamlessly with platforms like Etsy and Amazon, broadening market reach. Continuous updates, like the Element ID Mix, boost merchant productivity and workflow. Exceptional customer support, including one-on-one calls, instructional videos, and live training sessions, is frequently praised for its responsiveness and effectiveness.
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Great customisation app with so many options and a very responsive team! Thank you for all your help!
Thank you so much for your kind words! We're thrilled to hear that you're enjoying Customily! Our team is dedicated to providing the best experience possible, and we're glad to know that our responsiveness has been helpful to you. If you have any more questions or need further assistance, don't hesitate to reach out. Your support means a lot to us! :)
Các bạn support hỗ trợ bên mình rất nhiệt tình và chu đáo, giải quyết vấn để nhanh chóng và gọn gàng. Cảm ơn các bạn rất nhiều, chúc doanh nghiệp làm ăn phát đạt
Cảm ơn bạn rất nhiều vì những lời khen tốt đẹp. Chúng tôi rất vui mừng được hỗ trợ bạn. Mong rằng chúng tôi sẽ tiếp tục mang đến sự hài lòng và thành công cho doanh nghiệp của bạn :)
This is a great tool for those offering simple personalization and customization. Just the right tools, and it's right priced. I've been in the product customization software industry for many years with a higher priced competitor, not on the app store, and the feature set here is almost comparable. In fact, I would choose this over that for what I am doing.
Some areas that could use improvement:
Profanity Filtering - We could use an integration or home grown solution that is more foolproof.
Multiple product perspectives - more complex personalization would require multiple views of the product.
Color Swatches in Options Sets generated from a Color Library - a bit cumbersome to have to build swatches for the front-end UI (Option Set) separately from the template library. Swatches could be generated from the color library that is referenced in a template for the Option Set. This would save quite a bit in setup time.
Thanks for your review and feedback!! :)
Every piece of information from our users helps us to keep improving and developing new features!
Regarding your ideas, the third one about the color swatches generated from a library can actually be done ;) our support team will contact you to show you how to do it!
Thanks again for your trust and support!
Fantastic App and super helpful team to work with! These guys are the best in the business, and offer a fantastic service!
Thank you for your review! We're glad that you're enjoying Customily and that you're happy with our amazing team! ;)
If you need more help don't hesitate to contact us!
Customily App is the top of the line in customizing products. Morena and Jose have been AWESOME in helping me with questions. The App is creative and has so many possibilities in customizing products. I recommend the Customily App to take your website to the next level. Izola
Thanks for your support Izola! We're happy to be of help and that you're enjoying our app so much! :)
Your app is good and easy to use. Your customer service was so nice and reply quickly. Recommendation for any personal store.
I can recommend Customily to everyone! Super personalization tool, works flawlessly and easy to understand. But especially positive is the service, I have never seen such an incredibly good service! Thank you!
Thank you for your review! We're glad that you're enjoying Customily and that you're happy with our amazing support team! ;)
If you need more help don't hesitate to contact us!
I cannot say enough of how customily allowed us to become a differentiator in our market, especially since we sell very detailed and highly customized products. My only complaint would be that when we started 2+ years ago it was not very user friendly. It still is difficult for me to understand certain parts, BUT the customer service which is now embedded via chat in the app, is beyond helpful and I have yet to stump them. Wish the price could go down, but definitely worth the price we pay.
Thank you for your review! We're glad that you're enjoying Customily and that we help you grow!
We keep working hard to make our configurator easier to use and to develop new features for our users ;)
If you need help don't hesitate to contact us! You know where to find us ;)
We like using this app because it helps our customers customize their designs. We are happy with the Customily customer service because they were able to help us with the integration. We recommend this app for anybody that is looking to add more customization features to their store. Thank you
Thank you very much for your review, we're glad to be helpful and look forward to keeping working together!
Let us know if we can help you with anything else!
This is a great app if you are looking to offer personalized products that customers can design from your website. They have some of the best support who will help you get up and running every step of the way. I have been very happy with my experience with this company and it has been one of the best options for this feature that I was able to find. I definitely recommend checking out Customily.
Thanks for your kind review and recommendation!
We're happy to be of help to you and we will continue to assist you whenever needed :) thanks for your trust!