Reviews (220)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this product personalizer for boosting customer engagement and sales through real-time customization features. They appreciate its seamless integration with major platforms and POD providers, user-friendly interface, and reliable performance. The support team is frequently commended for their responsiveness and ability to provide personalized assistance and training.
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Amazing tool with exceptional customer support, I use their chat to solve all my problems and their team is amazing!
Thank you so much for your review!!
We're happy to read that you're finding our tool amazing and that our customer support team has been able to assist you effectively.
If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help! ;)
Amazing Josema was amazing help in learning how to use the app
Thanks for your review, Laura!
We're happy to read that Josema has been of help to you, he's amazing!
If you need further assistance don't hesitate to let us know! Have a wonderful end of the year! :)
One of the worst apps I ever worked on
They don't have auto-save features, after working for 3 hours and my connection failed, I had to start all over again and this is not the first , second or third time this would be happening.
Secondly the app loads very slow
We're sincerely sorry to hear about your frustrating experience with our app.
Your feedback is incredibly valuable to us, and we're actively working on improving these aspects of our app to provide a smoother and more efficient user experience. We appreciate you bringing these issues to our attention and will prioritize addressing them in our future updates.
Having said that, we're happy that you're still using our app, so whenever you're available for a call just let us know.
We'd love to learn more about your needs and identify areas for improvement since we're committed to making your experience with our app as seamless as possible.
Very good app. The support is excellent and very fast! The tutorials and live sessions are very helpfull. Love this apo
Thank you so much for your positive feedback!
We're thrilled to hear that you're enjoying our app and finding the support, tutorials, and live sessions helpful. Our team works hard to provide a seamless experience for our users, and your encouraging words motivate us to keep delivering top-notch service. If you ever have any questions or suggestions, feel free to reach out. We appreciate your support!
Customily hielp me om mijn shop eenvoudig te integreren met top aanbieders van print-on-demand en stelde me in staat om personalisatie door de gebruiker aan te bieden op mijn site. Customily maakt zijn beloften waar op het gebied van gebruiksvriendelijkheid en efficiënte, snelle klantenservice. Met deze app kan ik me onderscheiden van de massa en echte klantbetrokkenheid creëren. Nogmaals bedankt voor de geweldige ondersteuning.
Heel erg bedankt voor je prachtige review!
Ons team streeft er altijd naar om beloften waar te maken, vooral op het gebied van gebruiksvriendelijkheid en efficiënte klantenservice. Het doet ons goed te weten dat je tevreden bent met de snelheid en kwaliteit van onze ondersteuning.
Als je verdere vragen hebt of als er iets is waarmee we je kunnen helpen, staan we altijd voor je klaar. Nogmaals bedankt voor je positieve feedback!
It is not user-friendly. Confusing operation. It is not working properly. It takes time to load up. Poor customer support. Worst app ever.
Hello Tiana! We're truly sorry that you had a bad experience with our app on your first use attempt. We work hard daily to be a solution for our users and assist them as best as possible, so we're deeply sad that we couldn't meet your expectations. We hope you can give us a second chance soon so we can show you how amazing Customily can be!
Parece que esta aplicación se hizo exactamente para cumplir nuestras necesidades, nos gusta bastante y estamos emocionadas por sacarle todo el provecho! Tiene todo lo que hemos querido personalizar y más! Gracias equipo Customily
Gracias por compartir tus comentarios positivos! Nos encanta saber que están satisfechos con nuestra aplicación!
Estamos aquí para ayudarlos en cada paso del camino, así que si alguna vez tienen preguntas o sugerencias adicionales, no duden en ponerse en contacto con nosotros. Esperamos seguir cumpliendo con sus expectativas y superarlas en el futuro! :)
Keine gute Nutzererfahrung. Dann besser bei Teeinblue bleiben...
Hello, we tried to reach you several times but we had no response.
First of all, we're sorry to read that your experience wasn't as expected.
We noticed that you only used our app for a couple of hours, which is a really short time to fully understand Customily's potential. We're confident that if you give us a little more time, you could change your mind about us and what you can achieve with our app!
If you ever want to try again, we'll be more than happy to assist you. We strive to improve and provide the best user experience possible for our users, and you won't be an exception!
We hope to see you back soon!
Den besten support den ich bis jetzt gesehen habe der hammer
Vielen Dank für Ihre freundlichen Worte!
Wir freuen uns sehr zu hören, dass Sie so positive Erfahrungen mit unserem Support-Team gemacht haben. Wenn Sie in Zukunft Hilfe benötigen, zögern Sie nicht, uns zu kontaktieren. Wir sind hier, um zu helfen!
Outils excellent il m'est d'une grande aide pour mes créations et l'equipe customily est très réactive et agréable :)
Merci beaucoup pour votre retour positif !
Nous sommes ravis d'apprendre que nos outils vous sont d'une grande aide dans vos créations. Chez Customily, nous nous efforçons de fournir des solutions de qualité et de garantir la satisfaction de nos utilisateurs. Votre appréciation de notre équipe réactive et agréable nous encourage à maintenir notre engagement envers un excellent service client. N'hésitez pas à nous contacter si vous avez d'autres besoins ou questions. Merci encore pour votre confiance !