Reviews (220)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this product personalizer for boosting customer engagement and sales through real-time customization features. They appreciate its seamless integration with major platforms and POD providers, user-friendly interface, and reliable performance. The support team is frequently commended for their responsiveness and ability to provide personalized assistance and training.

July 12, 2022

This is the best app for personalising your products - I've not found another app that comes close. It takes a little while to get to grips with it, but once you do, it's very powerful. Customers absolutely love how they get to see what the product looks like before they order. The support is amazing, very quick to respond and they go above and beyond to help you out. Highly recommend.

One & Only Prints
United Kingdom
Almost 2 years using the app
Customily replied July 12, 2022

Thanks for your review and for your trust in us! :) it's amazing to know that your customers love the results of your hard work! Let's keep growing together!

January 28, 2022

I use this app to allow our customers to personalized the product they are ordering. We love how it makes the experience so much easier for our customers and for our print department.

Tincredible Treats
United States
Over 1 year using the app
Customily replied January 31, 2022

Thank you for your review!
We're happy that you're enjoying Customily and that it helps your print department work :)
Let us know if we can help you with anything else!

December 15, 2021

Great team to work with. Very responsive to questions and assistance. We enjoy working with them a lot and have integrated their app into many of our products.

COUP
United States
Over 1 year using the app
Customily replied January 18, 2022

Thank you for your review! We enjoy working with you too :)
Let us know if we can help you with anything else!

December 2, 2022

Excellent App!!! Flexible! Have a ton of features! great for any size business!! I would recommend this app for everyone.

My Sign Center, Inc
United States
Over 1 year using the app
Customily replied December 2, 2022

Thanks for your review and recommendation!
We're happy to know you're enjoying it! :) let's keep working together!

March 22, 2022

I like the app a lot but what I like most is the outstanding and exceptional customer support. Every issue I had (and I am using the app for over a year) was solved. I totally recommend this app.

urbane-stickerei
Germany
Over 1 year using the app
Customily replied March 25, 2022

Thank you for your review and your trust during all this time! :)
We're very proud of our support team so it's great to read this! If you need help you know how to contact us ;)

October 15, 2021

I love the app and all the functions - and not to mention the support. Its amazing! You get help with everything you need.

Plakatbar.no
Norway
Over 1 year using the app
August 10, 2023

Great customisation app with so many options and a very responsive team! Thank you for all your help!

The Go-To
United Kingdom
Over 1 year using the app
Customily replied August 14, 2023

Thank you so much for your kind words! We're thrilled to hear that you're enjoying Customily! Our team is dedicated to providing the best experience possible, and we're glad to know that our responsiveness has been helpful to you. If you have any more questions or need further assistance, don't hesitate to reach out. Your support means a lot to us! :)

June 14, 2023

Các bạn support hỗ trợ bên mình rất nhiệt tình và chu đáo, giải quyết vấn để nhanh chóng và gọn gàng. Cảm ơn các bạn rất nhiều, chúc doanh nghiệp làm ăn phát đạt

Family Panda - Unique gifting for family bonding
Vietnam
Over 1 year using the app
Customily replied June 15, 2023

Cảm ơn bạn rất nhiều vì những lời khen tốt đẹp. Chúng tôi rất vui mừng được hỗ trợ bạn. Mong rằng chúng tôi sẽ tiếp tục mang đến sự hài lòng và thành công cho doanh nghiệp của bạn :)

February 17, 2023

This is a great tool for those offering simple personalization and customization. Just the right tools, and it's right priced. I've been in the product customization software industry for many years with a higher priced competitor, not on the app store, and the feature set here is almost comparable. In fact, I would choose this over that for what I am doing.

Some areas that could use improvement:

Profanity Filtering - We could use an integration or home grown solution that is more foolproof.

Multiple product perspectives - more complex personalization would require multiple views of the product.

Color Swatches in Options Sets generated from a Color Library - a bit cumbersome to have to build swatches for the front-end UI (Option Set) separately from the template library. Swatches could be generated from the color library that is referenced in a template for the Option Set. This would save quite a bit in setup time.

Dogwatch Art Co.
United States
Over 1 year using the app
Customily replied February 17, 2023

Thanks for your review and feedback!! :)
Every piece of information from our users helps us to keep improving and developing new features!
Regarding your ideas, the third one about the color swatches generated from a library can actually be done ;) our support team will contact you to show you how to do it!
Thanks again for your trust and support!

May 20, 2022

Fantastic App and super helpful team to work with! These guys are the best in the business, and offer a fantastic service!

C. Richard's Leather
United States
Over 1 year using the app
Customily replied June 3, 2022

Thank you for your review! We're glad that you're enjoying Customily and that you're happy with our amazing team! ;)
If you need more help don't hesitate to contact us!