Reviews (145)

Overall rating
4.5
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement through extensive product customization options, including color simulations and fabric choices, supporting over 50 million combinations for some products. It also aids in SKU management and inventory tracking, with features for upselling during the customization process. The support team is praised for their responsiveness and effectiveness, often assisting with custom code edits to meet specific needs. This app is ideal for merchants aiming to offer unique, customizable products to increase sales and gain a competitive edge.

March 2, 2023

Let me first start by saying, my configuration requirements are VERY complex and not easily solved by any other Product Configurator and I'm sure I'm pushing the limits of this app. I can't say enough about the support team and their willingness to help make this happen. They have the knowledge to suggest more efficient ways to set things up which results in a more manageable long-term solution. Will be very excited to launch my store in the near future!

Fox Design Works
United States
11 months using the app
July 1, 2020

We have used this app for about 3 months. It was good then and they have constantly improved it. Now I would say the app is great. Support has also been excellent. We have had 3-4 occasions to request their support and they have responded and resolved all issues quickly.

Custom Life
United States
10 months using the app
March 26, 2020

We are using this app in our store, everything works great and the support team is really good. We are happy and can highly recommend it!

Drei Gürteltiere UG
Germany
10 months using the app
April 30, 2020

Works great! Set one up for titancasket.com. Team was extremely responsive in helping me get set up for a few questions I had, but it's mostly self-service. Really exciting and we've seen good traffic to the tool already.

Titan Casket
United States
9 months using the app
September 29, 2022

Best app and best assistance, on point every time and no waiting at all. Solved my issues and custom needs very fast.
Thanks guys!

mysimplicated
Romania
9 months using the app
January 9, 2018

I have been exploring this app for several months. The developers have been very responsive any bugs that have cropped up.

I have moving away from BOLD apps and had a very bad experience with their product builder app. This app has a better interface, updates quicker, and is has the extremely critical feature of image overlays. (We have a very customization product that would have required thousands of individual images to represent correctly).

The app is a bit young, but they are actively making improvements. I will update this review after we have it live for several months.

Black Arch
United States
8 months using the app
April 7, 2022

Does everything I need without a high price! $15 for complete customization is pretty great. It works very very well, though it is a bit confusing to use at first but I eventually figured it out. Don't forget to compress your photos before you upload them or they will take a while to load, there are free compressors you can use online.

CutieCatsCorner
United States
8 months using the app
October 6, 2022

The amount of effort put into helping us out and customizing the app how we like has been phenomenal. The app is very sophisticated, but had some limitations for our purposes, but they were able to customize it to work for us.

AVP Broadcast
Canada
8 months using the app
January 27, 2022

This app really helps our business. In addition, the support staff are always kind and they give us prompt response to my questions.

BONAVENTURA (ボナベンチュラ)
Japan
8 months using the app
October 29, 2017

Great app!.
I have this app on my store and is very helpfor and make it easy to my Customers

Riptideisrael
Israel
8 months using the app