Overall rating
4.5
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex product customizations, offering features like various option styles, SKU-managed options, and a mock-up display of the final product. They commend the app's efficient customer support and recommend pairing it with the Arigato Automation app for enhanced functionality. The app's pricing is deemed fair and its developers are praised for quick issue resolution. It's recommended for stores focusing on customer engagement and personalization.

April 7, 2022

Does everything I need without a high price! $15 for complete customization is pretty great. It works very very well, though it is a bit confusing to use at first but I eventually figured it out. Don't forget to compress your photos before you upload them or they will take a while to load, there are free compressors you can use online.

CutieCatsCorner
United States
8 months using the app
October 6, 2022

The amount of effort put into helping us out and customizing the app how we like has been phenomenal. The app is very sophisticated, but had some limitations for our purposes, but they were able to customize it to work for us.

AVP Broadcast
Canada
8 months using the app
January 27, 2022

This app really helps our business. In addition, the support staff are always kind and they give us prompt response to my questions.

BONAVENTURA (ボナベンチュラ)
Japan
8 months using the app
October 29, 2017

Great app!.
I have this app on my store and is very helpfor and make it easy to my Customers

Riptideisrael
Israel
8 months using the app
November 24, 2021

Very nice app and very helpful customer support. In many time we do have some setting problem so having a team which responds to various requests and quickly is great and nice .We are happy work with them and enjoying the APP.

heicko-bewegt
Germany
8 months using the app
February 11, 2021

I think this will be useful but the customer support link isn't working and in order for us to use it we will need advice. Can someone email us at smoothielondon@gmail.com please?

Smoothie London
United Kingdom
7 months using the app
Buildateam replied April 8, 2021

Hello there!
Thanks for choosing Custom Product Builder App. It looks like all your questions have been addressed and the product is live in your store. We hope that its working well for you and your customers!
Please let us know if you need help with anything else. Feel free to email your questions to support@buildateam.io
Cheers,
CPB Support Team

September 12, 2018

We truly loved the app for customization feature due to its clean intuitive design and the support that exceeded all our expectations: responsive, understanding and incredibly helpful! Ilya made it just perfect for us and we believe truly it's one of the best customization apps out here! Highly recommend!

IENKI IENKI
United Kingdom
7 months using the app
August 23, 2021

After years of looking for an app that would let me do what I wanted, I finally found this app. It is EXACTLY what I was looking for. It's extremely powerful and every function you could possibly want is built in. On top of this, the develops are so helpful and amazing to work with.

Oak & Honey Leather Goods
Canada
7 months using the app
Edited October 28, 2020

The app provides a lot of customisation options but the documentation is not upto the mark. The backend is extremely confusing and outright illogical in certain areas. For example, you can not create a product using Shopify's backend. To enable customisation in a product, you have to create the product in the Custom Product Builder App. It seems to be a simple process of importing all products from shopify, but that is not supported by the app. UPDATE: Rest all features are a good mix of ways to work around the shopify's limitations and the after sales support is fantastic. The developers were more than helpful in customising the app for our specific needs.

kria.studio
India
6 months using the app
January 31, 2022

The app has been pivotal for our online shop and the customer service the teams provides in excellent both in terms of speed to action and quality of their delivery.

Five Of Us Store
United Kingdom
6 months using the app