Reviews (140)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its advanced product customization capabilities, including options like multiple choice and visual mock-ups, which enhance customer engagement. It supports complex configurations and integrates well with upselling features. The responsive customer support is frequently highlighted for its helpfulness and ability to tailor the app to specific needs. Despite a learning curve, the availability of detailed tutorials and compatibility with other Shopify tools make it a versatile choice for personalized shopping experiences.

January 31, 2022

The app has been pivotal for our online shop and the customer service the teams provides in excellent both in terms of speed to action and quality of their delivery.

Five Of Us Store
United Kingdom
6 months using the app
October 15, 2020

This app is exactly what we needed to create very specific variants and customizations to our products. The support team is extremely responsive and helpful.

Encapsulated Studios
United States
6 months using the app
December 7, 2020

This app is SO amazing! Takes about an hour of playing around with it to fully figure it out, but it is incredible how much customization it has. I reached out to their team about an issue, and 8 back-and-forth messages were resolved in less than 4 hours. SO SO SO worth the $35/month.

Pawtone
United States
6 months using the app
May 13, 2020

THIS APP & TEAM BEHIND IT WILL GO ABOVE & BEYOND FOR YOUR NEEDS!

The Custom Product Builder App IS BY FAR MY FAVORITE Shopify tool! Their team has helped me build out a site with over 300 customizable products along with sending over custom, step-by-step video tutorials anytime I was confused or lost on what to do. LOVE THE CUSTOM BUILDER TEAM!

Mr. Trophy
United States
6 months using the app
August 30, 2018

The app is amazing, just what i needed. The support is amazing too! They were prompt, helpful and amazing - Ilya is amazing! They are willing to go the extra mile to attend to your needs. Keep it up, guys! Awesome! :D

Toufie
Singapore
6 months using the app
June 17, 2022

Mächtiger Konfigurator. Habe Ihn für Plissee und Jalousiekonfiguration genutzt (https://juun25.de/). Guter Support

Umbratec-System
Germany
6 months using the app
Edited October 18, 2018

Great app with excellent features for your custom products. Also, Got Excellent guidance from their support team. Keep it up guys. !!! Thanks !!!

Bullhideusa
United States
6 months using the app
June 14, 2018

Custom products are an important part of our business since we manufacture our own products. Coming over from a Magento website with a very complex custom made product builder, we did not think we would be able to recreate our offer by simply using an app.

After reviewing many apps, we decided to go with this one and found many great features. Since we have so many options to offer, we had issues with the preview not working all the time. The developper investigated the issue with us an found a solution.

Now we have 2 very complex custom product builders on the site and looking forward adding more in the next months. The app is simpler to use than what we had on Magento and also offers nice backend features to see what the customer build using option, codes and an image.

Calimacil
Canada
6 months using the app
January 26, 2023

Hands down the best product customization tool out there for Shopify. It's extremely robust, they've thought of everything in terms of logic and customization. I've paid them to do some custom dev work for me as well, they're super responsive and helpful. Can't recommend them enough!

Kasper Sports
United States
5 months using the app
January 23, 2021

While there are limitations to this app for my purposes, specifically regarding image modifications, the quality of the product compared to its competitors is superb. Even more important from my perspective is that the customer service is completely on-point. Immediate ticket generation, quick response/turnaround times, and the commitment to exceed expectations have made this investment invaluable for my business. Developers are terrific, especially Egor, though Vlad has been pretty great also. Highly recommend!

AllPetsPlace
United States
5 months using the app