Overall rating
4.5
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust product customization capabilities, even for complex configurations with millions of combinations. It offers inventory and SKU management, subtle upsell incorporation, and compatibility with other apps like Arigato Automation. Despite a learning curve, its interface is user-friendly. The customer support team, particularly Vlad and Egor, are praised for their efficiency. The app bypasses Shopify's 100-variant limit, offering unlimited customization options. Its performance and positive impact on businesses are noted by merchants.

January 26, 2023

Hands down the best product customization tool out there for Shopify. It's extremely robust, they've thought of everything in terms of logic and customization. I've paid them to do some custom dev work for me as well, they're super responsive and helpful. Can't recommend them enough!

Kasper Sports
United States
6 months using the app
Edited October 18, 2018

Great app with excellent features for your custom products. Also, Got Excellent guidance from their support team. Keep it up guys. !!! Thanks !!!

Bullhideusa
United States
6 months using the app
January 23, 2021

While there are limitations to this app for my purposes, specifically regarding image modifications, the quality of the product compared to its competitors is superb. Even more important from my perspective is that the customer service is completely on-point. Immediate ticket generation, quick response/turnaround times, and the commitment to exceed expectations have made this investment invaluable for my business. Developers are terrific, especially Egor, though Vlad has been pretty great also. Highly recommend!

AllPetsPlace
United States
5 months using the app
August 8, 2021

We are a store specialized in neon and to find a plugin that fits our needs, we lost a lot of money in other competitors and were disappointed. By chance, we contacted Vladislav and he was able to advise us and develop the neon effect we were looking for thanks to his colleague Egor. We are 100% satisfied with the plugin, they are very attentive and incredibly responsive. Don't look any further, you're in the right place! Word of a very perfectionist team. Thank you for everything.

The Hype Neon
Belgium
5 months using the app
August 27, 2020

Perfect app for allowing customers to customize their order before buying. Customer support immediately helped me with an issue I had!

Joy-Caps
United States
5 months using the app
March 26, 2024

Great product and support. A bit tricky to set up, but once everything is in place it works great!

Barnett Tuning Machines
Germany
September 20, 2021

Always extremely communicative and helpful! If we ever have an issue, they respond immediately and work quickly to resolve it.

The Polished Jar
United States
4 months using the app
January 26, 2021

I struggled quite a bit at first to figure out the app, but was able to follow the videos and FAQ section to get things pretty much set up. I reached out to support for the rest and they were super fast and helpful. They resolved all of my issues and requests very quickly and with hardly any back-and-forth. This app was exactly what I was looking for and the service was beyond expectations. Much appreciated!!

Hop Valley Cap Builder
United States
4 months using the app
November 11, 2022

Great support! Sometimes the app it's not so easy to understand but the support is absolutely fantastic, fast and efficient. So, final result is very good!

linenforce
Hong Kong SAR
4 months using the app
Edited December 31, 2018

A few bugs like any reasonably sophisticated software, but support fixed them, gave me email updates and walked me through the necessary fixes. Overall great experience once I got up and running.

ZAM Helmets
United States
4 months using the app