Reviews (1,913)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for automating and customizing complex reporting tasks, enhancing operational efficiency. It features a range of pre-built and customizable reports, with capabilities like custom fields and direct data export to spreadsheets, ideal for logistics and fulfillment. The intuitive interface and reliable performance are notable, alongside responsive, helpful customer support via live chat that quickly resolves issues and tailors reports to specific needs.
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I have been using this app for years. It saves me a lot of time! Instead of manually sorting data, this app does it in a matter of seconds. It is very helpful to help me see how much inventory and what items we sell in a specific time frame, so I can plan my Purchase orders, also it helps me quickly visualize where sales come from. There are 100s of possibilities. Highly recommend. I keep it because of its reasonable pricing as well, AND their customer service is very responsive and they can create custom tables in seconds for you!
Great support and easy to handle!
Great customer service!
So far so good! The app does everything it says it will, and their support team is next-level good.
Very great customer service and this program is unbelievable!! It saves me literally weeks of work!!
I use this app every month, and every quarter, and have for years. Best reporting app out there, and the CS is excellent. Got a question or need a report built by a tech? Just ask. Highly recommended!
It's a huge thank you to the engineer who helped me designing the report as i wanted. It's a complicated process but engineer was super patient and understanding all my requirements instantly.
--- Update Feb 2025
I just realized they updated their app offering different tiers. I've been with them almost 10 years. They put me on the top tier ($20/mo) when I'm only using bottom tier level of service ($5/mo). But I didn't even know they did this! Very frustrating! And my reports have started failing too! Maybe avoid? Also, unlike I said in previous reviews, I see nowhere to get support, they removed that! Very disappointed.
--- UPDATE 10/7/20
Actually, I asked them to do something very simple. I simply want to reverse order the report by the date. Support said they would have to do that for me. Great. I assumed it would take 5 minutes. After realizing oh, they didn't do it yet, he said it would be 3 hours. Meh, okay, makes sense. Even tho it's one silly line of SQL, they should just offer that option as part of the app. I finally get an email *the next day* saying it's done. I test it and the report is indeed sorted descending, BUT THE DATA IS ALL WRONG! This really pisses me off. This is the smallest, simplest thing I'm asking (from my perspective, I understand I am biased), and they take a day to do it, then mess up my report so now I have to recreate it. This really pisses me off. But, on the plus side the support chat is very responsive! --- Old review from 10/6/20
I used this to send sales reports to my partners. It was a bit tricky to figure out, and it still is, BUT the support was SUPER RESPONSIVE and helpful! It's been years since I touched the app, but the reports have been very reliable and well worth it! I was just adding a new report (after years), and I was having trouble with a new feature, and the chat support WAS SUPER QUICK AND SOLVED MY PROBLEM QUICKLY! Excellent! I'm going to start making more reports for myself. Great app, great price (I think I pay $15 a month, I started early w/ them, they may have changed their price by now, IDK)
Sir, we have a new version of Data Export, which allows you to apply instant filters and sort to the reports. You can apply multiple filters for fields that are present or not present in the report.
Thank you!
We use this app across all of our stores. The support is very good and always willing to help create and/or fix reports. We've moved some reports away from an alternative app now to solely use this app and so far we have had no issues.
Its been 2 years since my last review and wowee it just seems these people are so in tune with customer needs.|
Always available and ready to assist, no wait time no "email me and we'll have a look"...Its simply go-go-go
Love this app
One year on from my last review and the only change has been that the support has improved...It was great 12 months ago but is now enhanced.
This app is so easy to use... once you set it up it runs and runs.
It includes a great scheduler and if you need something special the support guys are right there to help in no time and THEY FOLLOW UP.
Its my favorite app! Review below is May 2017
How useful is this app and helpful is Vincent. A great UE for me.
This has solved so many of my issues in developing a way to migrate my order data into my warehousing software seamlessly.
Congrats Vincent you deserve the best.