Digital Downloads , 437 reviews

Overall rating
2.8
Counts per rating level
  • 33% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 16% of ratings are 3 stars
  • 16% of ratings are 2 stars
  • 24% of ratings are 1 stars
October 26, 2014

Great simple app if you sell eBooks or digital content with Shopify.

Shopify eBooks
United States
10 days using the app
January 24, 2018

No problems really, I just strongly wish there was an option to attach more than one file per product. Some of my products (digital scrapbooking downloads) can be up to 300MB and customers with bad connections have trouble downloading files that large.

Brandi White Crafts
United States
About 2 months using the app
June 11, 2018

Please update the download page to be responsive..

Miekoio
Albania
About 1 month using the app
March 26, 2014

New to this and finding out how to add digital products is infuriating. I'm not dense, either.

FREENET
United States
20 days using the app
September 14, 2020

I first heard about this App in a group and decided to give it a try. I first heard about this App in a group and decided to give it a try.

Tiptop Urban
United States
9 days using the app
December 25, 2018

PCゲームのDownload販売をするためにこのアプリを導入しました。
Download回数制限など、最低限の機能はついています。
ただ、shopify本体の注文履歴は削除できますが、このアプリ内のorder履歴の削除は出来ません。
アップデートの希望が一つあります。
Downloadのリンクの有効期限を、○○日後まで有効というような設定が欲しいです。

Cub'sWorks
Japan
About 1 month using the app
May 28, 2021

Digital Downloadersを使ってみて
結論でいえばDigitalコンテンツの販売がこのアプリを使うと簡単に実現します。とても便利でオススメします。
ただし問題点も多く混在します。まず商品リストの商品名を変更するとアプリのリストに反映されない!つまり商品名は永遠に訂正できない!
アップロードしたアタッチメントデータを削除しないで商品を削除すると、アプリのリストに削除した商品名が永遠に記載され続ける!
商品全て削除削除し、新規作成しない限り訂正手段がない!その場合、順番も変えれないのでチェックリストとして機能しない!
など、考えられないバグが存在します。このような問題があるので使用に際して、気楽に商品名を入力するとあとで訂正するのに大変な労力が必要なので使用する方は、この点を十分注意してください。
この点がなければ、とても機能的に優れてアプリなので早急の改善望みます。

IICONOICON
Japan
About 1 month using the app
February 12, 2017

Work great but the notifications email should look more professional and a download link in the user account would be a really nice addition because resending an email because the customer lost his download link is counter productive

Reshapely
Canada
About 1 month using the app
October 10, 2020

App is good for the most part but im having issues with customers not getting the download link or the download link not working sometimes. Whats up with that?

JoeyTaylor
United States
About 1 month using the app
Shopify replied October 12, 2020

Thank you for sharing your feedback, and for letting us know about the troubles you've encountered with the app. I'd like to look into this further with you, so I'm going to follow up with you via email shortly. If you still need assistance with this, please make sure to reply directly back to my email once you receive it. I look forward to hearing from you! - Oliver, Shopify Support

April 17, 2018

Really painful to use this app. You must set the download for each product variant. If you have 100s of variants like me, this is a real time suck. After I spent hours configuring the downloads (which I will have to redo anytime I want to make a change to it in the future), I found out that the app's default setting automatically fulfills the order in Shopify. This was a disaster to go through all the orders to track what had been fulfilled or not. If you're selling a digital-only product with only 1-2 variants, this would work. But it doesn't fit my needs.

Flying Fitness
United States
About 1 month using the app