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After payment, can you add the download button in the page?
Hi, there! Thank you for your review. At this time, files are only available to download via email after the purchase is complete. However, I have submitted your feedback to our developers for their consideration. Thanks again! - Greta, Shopify Support
Works okay I guess, but why does it take so long to 'prepare' the digital download when the users hit the checkout? This is a bit of a buzzkill when users have just purchased a product and they have to wait half a minute for a download to be 'prepared'. What needs to be prepared? It's just the same PDF file on a server isn't it? I don't get it. UPDATE: I emailed back and forth with the support team about this and it seems they aren't really interested in creating a better user experience. I've deleted this app now and upgraded to the free version of 'Easy Digital Products'. EDP is waaaaay better, cleaner and more reliable. I highly recommend skipping Shopify's app for digital downloads and instead using Easy Digital Products, it's a far nicer experience.
Thank you for leaving this review and sharing your feedback. I'd like to discuss your experience further, and learn more about what happens when the file shows that it's preparing. With this in mind, I'm going to reach out to you via email shortly so we can talk about this in more detail. Thanks! - Rae, Shopify Support
NOT working! Promising the setup was, maar it does not what it promises...
404 Page Not Found
The page you requested does not exist.
great app , works very well, and its fre !!!!!
thank you very much shopify !
https://diagsoft-solutions.com/
This is great! Works a treat!
The only reason why it didn't get 5 stars is the email to download the file is butt-ugly and can't be modified.
Other than that - this is AWESOME!!!!!
I have been trying to add an attachment to the Weekly Achievement Tracker on my website herbeautifulbrand.com and I can not for the life of me find out where to add it. I have looked high and low and it just keeps taking me through an internal loop. Unfortunately, I will be removing this app from my store as it has proven to be useless. Hopefully, this is made easier in the future for store owners.
it looks like you can only attach one file per link which is kind of odd. Many business ive purchased digital downloads from send more than one file, so im not sure how that works with this app
Thank you for sharing your feedback. The best workaround for this would be to put the files in a zip archive which will condense them into one single file to attach to your product using the Digital Downloads app. All the best! - Oliver, Shopify Support
The app did not work at all! After 20 hours of waiting the delivery of my test order and numerous attempts to restart the download, I am convinced that trash is the only right place for this app...
Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Digital Downloads app. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into this: https://bit.ly/2AWw5VA. - Blair, Shopify Support
Ok app, but "edit proxy url" settings doesn't work. So you cannot change the default "downloads" url. If you change it, all your digital download links will be broken (not working).
Also it uses http as default and there is no way to change it to use https://
And you cannot change the default download button text or text below the button.
Two and half stars.
Mallari, Jessa M: Alright! Since we have already done all of the basic troubleshooting needed and it is still not working, I will go ahead and send this up to our technical team so they can check on what could have happened. Once I have received an update from them, I will immediately send you an email.
Thats the end of story.... This app is not safe fr your store, too many problems without solutions..