Reviews (492)

Overall rating
2.6
Counts per rating level
  • 31% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 15% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 27% of ratings are 1 stars
Edited March 23, 2018

Ok app, but "edit proxy url" settings doesn't work. So you cannot change the default "downloads" url. If you change it, all your digital download links will be broken (not working).

Also it uses http as default and there is no way to change it to use https://

And you cannot change the default download button text or text below the button.

Two and half stars.

Peat Care
Finland
1 day using the app
July 25, 2019

Mallari, Jessa M: Alright! Since we have already done all of the basic troubleshooting needed and it is still not working, I will go ahead and send this up to our technical team so they can check on what could have happened. Once I have received an update from them, I will immediately send you an email.

Thats the end of story.... This app is not safe fr your store, too many problems without ...

BigasPh
Australia
1 day using the app
April 11, 2023

The liquid variables (attachments) from the e-mail template are not working, How can I solve this????

Mundo Web
Brazil
1 day using the app
Shopify replied April 15, 2023

Hi there, Mundo. Thanks for leaving your review for digital downloads. If you're looking for assistance with this issue, I recommend that you reach out to our Live Support ...

May 10, 2023

I'm having issues with the app, it wouldn't allow me to add a file. it keeps going to an error page

internalbattle
Australia
1 day using the app
Shopify replied May 12, 2023

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Digital Downloads app. If you haven't done so ...

May 28, 2023

I uploaded the file, but i can't download the file!! Doesn't generated the email or downloadable link!

Vintage & Vintage
New Zealand
About 19 hours using the app
Shopify replied May 30, 2023

Hi, there. Thank you for taking the time to share your experience. I recommend contacting our live support team through the Help Center (https://bit.ly/2AWw5VA) so we can ...

September 30, 2023

Needs to have an API to programmically upload files to product!

N&J Publishing Co.
United States
About 11 hours using the app
Shopify replied October 3, 2023

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've ...

August 1, 2024

Not working at all at the moment. Do not install.

STAGING Canam Online Store
Canada
About 1 hour using the app
Shopify replied August 6, 2024

Hi there, thank you for taking the time to reach out. If you're having issues using Digital Downloads please contact our support team directly so that we can take a look at ...

October 10, 2024

There's no protection on the download link, so anyone can download the files without needing to register or buy them. They can also be copied and shared in chats and on social media.

Qaaleb
United Arab Emirates
October 26, 2023

Leider funktioniert die App nicht richtig.
Meine Kunden erhalten die Download-Mail
nur wenn ich Sie manuell auslöse.
Zudem fehlt in der Mail der Downloadlink.
Auch auf der Bestellübersichtsseite werden die Downloads nicht korrekt angezeigt.
Warum funktioniert diese App nicht? Ist grundsätzlich ja sehr simpel aufgebaut.
Support wäre hilfreich.

RELAXI
Switzerland
About 5 hours using the app
September 23, 2023

Real easy to use.. cant wait to see how it performs on a sale!.... adding the watermarking app too so my images are protected.

Ullskull
United States
About 4 hours using the app