Reviews (30,337)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

March 16, 2024

I was in contact with Cynthia from the support team. She was very kind and reply to my emails in no time.

Thank you again !

EDU'CARD
Switzerland
5 months using the app
DSers replied March 17, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 8, 2024

Chrissy was very helpful to all my issues. Had created ticket for me for my first issue and helped me again on my next issue. Very professional, with a very fast reply.

Kiddie Fashionistas
Japan
28 days using the app
DSers replied April 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 10, 2024

I love Adele service, cleat and on point!

Javiergems
Canada
7 months using the app
DSers replied May 12, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 16, 2023

Hi,Olivia.

I wanted to take a moment to express my sincere gratitude for the exceptional service you provided me. Your patience, expertise, and willingness to go above and beyond made a significant difference in my experience.

Your thoughtful assistance not only resolved my issue but also left me with a deep impression of the outstanding customer care your company prides itself on. It’s clear that you genuinely care about your customers and their satisfaction.

Thank you once again, Olivia, for your remarkable support and for making my day brighter. It’s people like you who make the customer service profession truly shine.

Warm regards❤️

Chic Beauty Essentials | Focus on Women's Personalized Unique Gift
China
2 months using the app
DSers replied December 17, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 5, 2024

Merci à Rfimp qui a su m'aider rapidement. Une commande était bloquée et la solution apportée à été rapide et efficace. J'ai pu continuer mon travail sans perdre de temps. Merci encore pour son efficacité !

Doudou Squish et Mallow
France
15 days using the app
DSers replied July 7, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 23, 2024

Awesome App! My products are connected with just a few clicks
BIanca helped me quickly and effective, thank you for the support

Vallenciaga
Brazil
9 months using the app
DSers replied January 24, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 22, 2024

Sherry makes me give this app 5 stars. She can guide you through anything, the fire in your store or this wonderland of dser she'll leave nothing to explore! Hope I get her again if I ever need assistance!

Stay In Flight
United States
About 1 month using the app
DSers replied March 24, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 1, 2024

The operator, Lennon was truly fantastic, he answered all my questions, with patience and courtesy, he showed me how to do certain things that I couldn't, I'm really satisfied with this support, finally someone truly competent!

TentazioniChic
Switzerland
5 months using the app
DSers replied March 3, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

Edited October 13, 2024

My thanks to Rfimp who helped me solve my integration problem with ALI, he resolved it masterfully and now everything is working correctly. Congratulations and top marks for him. Thank youuuuuuuuuu

MCA GLOBAL STORE - Todos os direitos reservados
Brazil
About 1 year using the app
DSers replied December 18, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 28, 2024

merci a vivian qui m'a ete d'une grande aide

STEPLIN
France
1 day using the app
DSers replied October 8, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team