Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

October 24, 2023

Dsers makes the process of dropshipping seamless. Not to mention the professional and fast responses from Lucas. I am well pleased!

Comfahh
United States
About 1 month using the app
DSers replied October 25, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 17, 2023

Jully was so kind. Helped me a lot.
She done my order for me, manually placed then since it had an error in on aliexpress.

Really do recommend them, VERY VERY reactive and FAAAAst.

Have a great day my DropShipping friends Millionnaires.

Sourire Shop
France
2 months using the app
DSers replied August 20, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 11, 2023

Very pleased with the customer service operative Minnie, literally stayed with me all the way through my problem and it took a while for me to get sorted i had to go back to shopify account as i had done something wrong and she literally waited for me to fix it and helped me massively. She is amazing and a credit to the company!

Deep Beauty Wellness Ltd. – Best Health & Beauty Products
United Kingdom
6 months using the app
DSers replied July 13, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 3, 2023

Krystal was so patient with me, keep answering my questions about difficult shipping times, methods and pricing rules for a good hour long. Well done. Absolut help!

Easy Store
United Kingdom
About 1 year using the app
DSers replied June 4, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

November 1, 2023

The 24 hour live chat is super helpful. Bruna helped us with many technical questions. It is a great support for shopify and dropshipping begeinners.

Gifteal
United States
About 2 months using the app
DSers replied November 2, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 23, 2024

Excelente atendimento. Resolveu meu problema de forma ágil.

cadizbrasil
Brazil
1 day using the app
DSers replied March 24, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 31, 2023

Via was extremely helpful in setting up my DSers with orders that have already been manually started on Aliexpress. They were extremely friendly and knowledgeable! I am very excited to continue doing business with the help of DSers. Especially when they have great customer service agents like Via.

Vital Vibe
United States
About 2 months using the app
DSers replied August 1, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 3, 2023

Very good service from Sally! They helped me figure out how to fix a problem I was having and they answered all of my questions very quickly and kindly!

Digital Deals
Canada
25 days using the app
DSers replied October 6, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 17, 2023

I am so thankfull to dsers online, They helped me alot in my first shopify order. I didn't nothing about the app. They helped me in every step explained me very well how everythign works to full fill the orders and make the payment. I am so happy to working with dsers app. So i don't have to worry about anything. Everything is so atomatic and advanced. And the staff is well educated and so helping. Thank you so much Dsers!

Amanda
Spain
5 months using the app
DSers replied August 20, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 12, 2023

Easy to navigate. I contacted Wendy from Support and she was super fast and helpful. She fixed my issue immediately and answered all my questions.

Laniula
United States
About 1 month using the app
DSers replied October 15, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team