Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

June 2, 2023

Neva was very helpful and resourceful, she walked me through the process and was very patient and considerate

None Of The Above
New Zealand
23 days using the app
DSers replied June 4, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 19, 2023

Lucy did a great job helping with some issues I was having! solved much appreciated for the help! top notch service! Thanks!!!!! :)

Retro Gamer Paradise
United Kingdom
7 days using the app
DSers replied May 21, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 3, 2023

Very happy with service!

Longmire Headquarters
United States
5 days using the app
DSers replied October 6, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 20, 2023

Super application, si vous êtes novice que vous avez la moindre question ou hésitation quelqu'un est la pour vous. J'ai eu "Sherry" qui à su parfaitement répondre à mon problème de manière très réactive, avec patience et professionnalisme. Je recommande ✅ !

Boutique Holistique
France
7 months using the app
DSers replied July 23, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 25, 2023

Thanks to Zoe for the quick and fast support and big thanks for helping me out mapping the products!

Rinse Pro
United Kingdom
5 days using the app
DSers replied June 28, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 19, 2023

J'avais besoin d'aide pour m'aider avec un problème et j'ai été aidé par Raphaël. Il a été très vite à me donner la solution, et j'ai été vraiment surpris de la vitesse qu'il m'a répondu. Super service. Merci Raphaël.

cadeauoriginal
Canada
4 months using the app
DSers replied August 20, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 11, 2023

amazing facebook messenger customer service.

The True Modernist
United States
About 2 months using the app
DSers replied September 13, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 15, 2023

very good

ALTIMARTE
Brazil
9 months using the app
DSers replied September 18, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

August 2, 2023

Buen servicio tiene Dsers, en lo personal me han ayudado a solucionar mis problema que he tenido. Le doy 5 estrellas.

Durapantys Chile
Chile
2 months using the app
DSers replied August 4, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 22, 2023

Wendy fue muy útil para resolver mi problema, gracias!

ZZEE
Chile
4 months using the app
DSers replied September 25, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team