Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

April 14, 2024

Very good support. When I contacted the Dsers support, I received an response within a few moments. Sandy was able to help me with my problems very quickly and now everything is working perfectly. Very fast, professional and helpful support. Thank you so much.

LYRA
Germany
DSers replied April 15, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 30, 2024

Today I received amazing service from a representative named - Olivia
Very caring and attentive. And also very patient even though I had a lot of questions and as a beginner I don't really understand how everything works. Gave me a precise explanation and really there is no such service anywhere, thanks for the help :)

visagelens
Israel
March 18, 2024

What an amazing service! Thanks to Aimee's caring support, my problem was solved in just a minute! I couldn't have done it without you guys. This was a great first experience and I'm looking forward to our partnership!

Gatto Mart
Georgia
DSers replied March 19, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 15, 2024

We highly recommend DSers customer service, in couple minutes I was able to fix the problem and able to submit our order.
Thank you Wendy for your patient and knowledge

Gifts for You 'n Me
United States
About 4 years using the app
DSers replied April 16, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 19, 2024

merci pour tout

Work Bxtch
France
Over 3 years using the app
DSers replied April 21, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 23, 2024

Great support from Emma today, thank you.

Planet Gates
Luxembourg
Almost 3 years using the app
DSers replied April 24, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 20, 2024

Lennon has been extremely helpful. I received support in a few minutes; he guided me through the process and made sure I clicked what I had to click. Highly recommended!

Puppie Collars
United States
Almost 5 years using the app
DSers replied March 21, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 10, 2024

Aimee took care of me and quickly solved my issue

ForTravelSak
United States
About 3 years using the app
DSers replied April 14, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 19, 2024

Aimee was truly helpful. I got support in a few minutes. Highly recommended!

Stellise
United Kingdom
Over 2 years using the app
DSers replied April 21, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 4, 2024

Adele was great help with the products listing issue on my Shopify website!

Trends Trove
Zambia
DSers replied April 6, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team